CFPB Consumer Complaint Profile
Secured Resolutions, LLC
17 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 0
- Last 12 months
- 88.2%
- Timely response
- Bottom quartile
- 6
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Secured Resolutions, LLC has accumulated 17 complaints, placing it #3073 by volume. Its on-time response rate is 88.2%, the 15th percentile among companies with 100+ complaints.
- #3073
- of 3,843 companies by volume
- 88.2%
- on time (15th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Secured Resolutions, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.2% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 3 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Secured Resolutions, LLC
The CFPB Consumer Complaint Database has logged 17 complaints against Secured Resolutions, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Secured Resolutions, LLC draw a 88.2% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 50% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Secured Resolutions, LLC have?
Secured Resolutions, LLC has 17 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Secured Resolutions, LLC respond to complaints on time?
Secured Resolutions, LLC's CFPB timely-response rate is 88.2%.
What product generates the most complaints for Secured Resolutions, LLC?
The most complained-about product for Secured Resolutions, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Secured Resolutions, LLC?
Consumers most often cite "Written notification about debt" when complaining about Secured Resolutions, LLC; the full issue list with counts is above.
How do I file a complaint against Secured Resolutions, LLC?
You can file a complaint against Secured Resolutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Secured Resolutions, LLC?
Consumers in 6 states and territories have filed complaints about Secured Resolutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Secured Resolutions, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Secured Resolutions, LLC have?
Secured Resolutions, LLC has 17 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Secured Resolutions, LLC respond to complaints on time?
Secured Resolutions, LLC's CFPB timely-response rate is 88.2%.
What product generates the most complaints for Secured Resolutions, LLC?
The most complained-about product for Secured Resolutions, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Secured Resolutions, LLC?
Consumers most often cite "Written notification about debt" when complaining about Secured Resolutions, LLC; the full issue list with counts is above.
How do I file a complaint against Secured Resolutions, LLC?
You can file a complaint against Secured Resolutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Secured Resolutions, LLC?
Consumers in 6 states and territories have filed complaints about Secured Resolutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.