CFPB Consumer Complaint Profile
Security Credit Systems Inc
Consumers have filed 228 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 228
- Total complaints
- Above average
- 40
- Last 12 months
- 99.1%
- Timely response
- Above median
- 28
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Security Credit Systems Inc has accumulated 228 complaints, placing it #837 by volume. Its on-time response rate is 99.1%, the 62nd percentile among companies with 100+ complaints.
- #837
- of 3,843 companies by volume
- 99.1%
- on time (62nd pctile)
- Debt collection
- most-complained product
- 28
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Security Credit Systems Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.1% Higher than most higher than 62% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 27 in 2024 to 42 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 19 |
| 2016 | 9 |
| 2017 | 18 |
| 2018 | 14 |
| 2019 | 11 |
| 2020 | 15 |
| 2021 | 22 |
| 2022 | 17 |
| 2023 | 26 |
| 2024 | 27 |
| 2025 | 42 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Security Credit Systems Inc
Security Credit Systems Inc carries 228 complaints in the CFPB's database, 40 of them filed within the past 12 months. Consumers spanning 28 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Security Credit Systems Inc's timely response rate stands at 99.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 27.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0.4%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Security Credit Systems Inc have?
228 complaints have been filed against Security Credit Systems Inc with the CFPB overall - 40 of them in the past year.
Does Security Credit Systems Inc respond to complaints on time?
Security Credit Systems Inc's CFPB timely-response rate is 99.1%. That is a strong response record by CFPB standards.
What product generates the most complaints for Security Credit Systems Inc?
"Debt collection" draws more CFPB complaints against Security Credit Systems Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Security Credit Systems Inc?
The most common issue reported by consumers about Security Credit Systems Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Security Credit Systems Inc?
You can file a complaint against Security Credit Systems Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Security Credit Systems Inc?
The CFPB has recorded complaints against Security Credit Systems Inc from 28 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Security Credit Systems Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (27.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.