CFPB Consumer Complaint Profile
Security National Financial Corp
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 76
- Total complaints
- Mid-range
- 5
- Last 12 months
- 98.7%
- Timely response
- Above median
- 19
- States affected
The verdict
By CFPB complaint volume, Security National Financial Corp is #1499 out of 3,843 financial companies. On response speed it sits at the 56th percentile among companies with 100+ complaints.
- Mortgage
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Security National Financial Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.7% Higher than most higher than 56% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 3 |
| 2020 | 9 |
| 2021 | 18 |
| 2022 | 12 |
| 2023 | 14 |
| 2024 | 6 |
| 2025 | 5 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Security National Financial Corp
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Security National Financial Corp, with consumers across the country filing against it. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Security National Financial Corp have?
The CFPB has logged 76 complaints against Security National Financial Corp to date, of which 5 came in over the last 12 months.
Does Security National Financial Corp respond to complaints on time?
CFPB complaints against Security National Financial Corp draw a 98.7% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Security National Financial Corp?
"Mortgage" draws more CFPB complaints against Security National Financial Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Security National Financial Corp?
The most common issue reported by consumers about Security National Financial Corp is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Security National Financial Corp?
You can file a complaint against Security National Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Security National Financial Corp?
Consumers in 19 states and territories have filed complaints about Security National Financial Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.