CFPB Consumer Complaint Profile
Servatus Corporation
What 167 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 167
- Total complaints
- Mid-range
- 23
- Last 12 months
- 100%
- Timely response
- Top decile
- 26
- States affected
The verdict
Servatus Corporation ranks #1035 of 3,843 financial companies by CFPB complaint volume, with 167 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #1035
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 26
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Servatus Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 16 |
| 2015 | 12 |
| 2016 | 3 |
| 2017 | 8 |
| 2018 | 5 |
| 2019 | 10 |
| 2020 | 6 |
| 2021 | 25 |
| 2022 | 12 |
| 2023 | 4 |
| 2024 | 28 |
| 2025 | 28 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Servatus Corporation
167 complaints against Servatus Corporation appear in the CFPB record, including 23 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Servatus Corporation draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 43.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 18.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Servatus Corporation have?
The CFPB has logged 167 complaints against Servatus Corporation to date, of which 23 came in over the last 12 months.
Does Servatus Corporation respond to complaints on time?
Servatus Corporation has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Servatus Corporation?
"Debt collection" draws more CFPB complaints against Servatus Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Servatus Corporation?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Servatus Corporation - see all issues and counts above.
How do I file a complaint against Servatus Corporation?
You can file a complaint against Servatus Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servatus Corporation?
Servatus Corporation has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Servatus Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (43.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.