CFPB Consumer Complaint Profile
Servion, Inc.
Consumers have filed 27 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 10
- Last 12 months
- 92.6%
- Timely response
- Bottom quartile
- 13
- States affected
The verdict
Servion, Inc. ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. It posts a 92.6% on-time response rate, the 23rd percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 92.6%
- on time (23rd pctile)
- Mortgage
- most-complained product
- 13
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Servion, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.6% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 3 |
| 2025 | 10 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Servion, Inc.
27 complaints against Servion, Inc. appear in the CFPB record, including 10 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Servion, Inc. posts a 92.6% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 22.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Servion, Inc. have?
27 complaints have been filed against Servion, Inc. with the CFPB overall - 10 of them in the past year.
Does Servion, Inc. respond to complaints on time?
CFPB complaints against Servion, Inc. draw a 92.6% timely-response rate inside the expected window.
What product generates the most complaints for Servion, Inc.?
"Mortgage" draws more CFPB complaints against Servion, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Servion, Inc.?
The most common issue reported by consumers about Servion, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Servion, Inc.?
You can file a complaint against Servion, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servion, Inc.?
Servion, Inc. has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Servion, Inc. have?
27 complaints have been filed against Servion, Inc. with the CFPB overall - 10 of them in the past year.
Does Servion, Inc. respond to complaints on time?
CFPB complaints against Servion, Inc. draw a 92.6% timely-response rate inside the expected window.
What product generates the most complaints for Servion, Inc.?
"Mortgage" draws more CFPB complaints against Servion, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Servion, Inc.?
The most common issue reported by consumers about Servion, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Servion, Inc.?
You can file a complaint against Servion, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servion, Inc.?
Servion, Inc. has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.