CFPB Consumer Complaint Profile
South Carolina State Housing Finance and Development Authority
19 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 2
- States affected
The verdict
19 CFPB complaints put South Carolina State Housing Finance and Development Authority at #2935 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #2935
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
South Carolina State Housing Finance and Development Authority vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 3 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for South Carolina State Housing Finance and Development Authority
South Carolina State Housing Finance and Development Authority carries 19 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Struggling to pay mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, South Carolina State Housing Finance and Development Authority posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 5.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does South Carolina State Housing Finance and Development Authority have?
19 complaints have been filed against South Carolina State Housing Finance and Development Authority with the CFPB overall - 3 of them in the past year.
Does South Carolina State Housing Finance and Development Authority respond to complaints on time?
South Carolina State Housing Finance and Development Authority's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for South Carolina State Housing Finance and Development Authority?
The most complained-about product for South Carolina State Housing Finance and Development Authority is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with South Carolina State Housing Finance and Development Authority?
"Struggling to pay mortgage" is the single most frequently cited issue in complaints against South Carolina State Housing Finance and Development Authority - see all issues and counts above.
How do I file a complaint against South Carolina State Housing Finance and Development Authority?
You can file a complaint against South Carolina State Housing Finance and Development Authority directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about South Carolina State Housing Finance and Development Authority?
The CFPB has recorded complaints against South Carolina State Housing Finance and Development Authority from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does South Carolina State Housing Finance and Development Authority have?
19 complaints have been filed against South Carolina State Housing Finance and Development Authority with the CFPB overall - 3 of them in the past year.
Does South Carolina State Housing Finance and Development Authority respond to complaints on time?
South Carolina State Housing Finance and Development Authority's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for South Carolina State Housing Finance and Development Authority?
The most complained-about product for South Carolina State Housing Finance and Development Authority is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with South Carolina State Housing Finance and Development Authority?
"Struggling to pay mortgage" is the single most frequently cited issue in complaints against South Carolina State Housing Finance and Development Authority - see all issues and counts above.
How do I file a complaint against South Carolina State Housing Finance and Development Authority?
You can file a complaint against South Carolina State Housing Finance and Development Authority directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about South Carolina State Housing Finance and Development Authority?
The CFPB has recorded complaints against South Carolina State Housing Finance and Development Authority from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.