CFPB Consumer Complaint Profile
South Mississippi Collection Services Inc.
Behind the 68 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 68
- Total complaints
- Mid-range
- 18
- Last 12 months
- 94.1%
- Timely response
- Below median
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, South Mississippi Collection Services Inc. sits at #1575, with 68 complaints logged. It posts a 94.1% on-time response rate, the 26th percentile among companies with 100+ complaints.
- #1575
- of 3,843 companies by volume
- 94.1%
- on time (26th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
South Mississippi Collection Services Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 4 in 2024 to 16 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 2 |
| 2020 | 8 |
| 2021 | 11 |
| 2022 | 12 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 16 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for South Mississippi Collection Services Inc.
The CFPB Consumer Complaint Database has logged 68 complaints against South Mississippi Collection Services Inc. overall, with 18 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, South Mississippi Collection Services Inc. posts a 94.1% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does South Mississippi Collection Services Inc. have?
68 complaints have been filed against South Mississippi Collection Services Inc. with the CFPB overall - 18 of them in the past year.
Does South Mississippi Collection Services Inc. respond to complaints on time?
South Mississippi Collection Services Inc.'s CFPB timely-response rate is 94.1%.
What product generates the most complaints for South Mississippi Collection Services Inc.?
Among all products tied to South Mississippi Collection Services Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with South Mississippi Collection Services Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about South Mississippi Collection Services Inc.; the full issue list with counts is above.
How do I file a complaint against South Mississippi Collection Services Inc.?
You can file a complaint against South Mississippi Collection Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about South Mississippi Collection Services Inc.?
The CFPB has recorded complaints against South Mississippi Collection Services Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for South Mississippi Collection Services Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does South Mississippi Collection Services Inc. have?
68 complaints have been filed against South Mississippi Collection Services Inc. with the CFPB overall - 18 of them in the past year.
Does South Mississippi Collection Services Inc. respond to complaints on time?
South Mississippi Collection Services Inc.'s CFPB timely-response rate is 94.1%.
What product generates the most complaints for South Mississippi Collection Services Inc.?
Among all products tied to South Mississippi Collection Services Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with South Mississippi Collection Services Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about South Mississippi Collection Services Inc.; the full issue list with counts is above.
How do I file a complaint against South Mississippi Collection Services Inc.?
You can file a complaint against South Mississippi Collection Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about South Mississippi Collection Services Inc.?
The CFPB has recorded complaints against South Mississippi Collection Services Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.