CFPB Consumer Complaint Profile
Spring Equity LLC
Behind the 44 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 5
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 15
- States affected
The verdict
44 CFPB complaints put Spring Equity LLC at #1948 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 90.9%, the 19th percentile for the 100+ complaint peer group.
- #1948
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Mortgage
- most-complained product
- 15
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Spring Equity LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 6 |
| 2022 | 9 |
| 2023 | 8 |
| 2024 | 10 |
| 2025 | 6 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Spring Equity LLC
44 complaints against Spring Equity LLC appear in the CFPB record, including 5 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Spring Equity LLC posts a 90.9% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, the consumer-relief closure rate is 34.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Spring Equity LLC have?
The CFPB has logged 44 complaints against Spring Equity LLC to date, of which 5 came in over the last 12 months.
Does Spring Equity LLC respond to complaints on time?
CFPB complaints against Spring Equity LLC draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Spring Equity LLC?
"Mortgage" draws more CFPB complaints against Spring Equity LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Spring Equity LLC?
The most common issue reported by consumers about Spring Equity LLC is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Spring Equity LLC?
You can file a complaint against Spring Equity LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Spring Equity LLC?
Spring Equity LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Spring Equity LLC have?
The CFPB has logged 44 complaints against Spring Equity LLC to date, of which 5 came in over the last 12 months.
Does Spring Equity LLC respond to complaints on time?
CFPB complaints against Spring Equity LLC draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Spring Equity LLC?
"Mortgage" draws more CFPB complaints against Spring Equity LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Spring Equity LLC?
The most common issue reported by consumers about Spring Equity LLC is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Spring Equity LLC?
You can file a complaint against Spring Equity LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Spring Equity LLC?
Spring Equity LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.