CFPB Consumer Complaint Profile
SRA Associates, Inc.
Consumers have filed 92 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 92
- Total complaints
- Mid-range
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 26
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, SRA Associates, Inc. sits at #1376, with 92 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1376
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 26
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
SRA Associates, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 13 |
| 2015 | 11 |
| 2016 | 8 |
| 2017 | 12 |
| 2018 | 17 |
| 2019 | 11 |
| 2020 | 8 |
| 2021 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for SRA Associates, Inc.
92 complaints against SRA Associates, Inc. appear in the CFPB record, including 0 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against SRA Associates, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 13.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does SRA Associates, Inc. have?
92 complaints have been filed against SRA Associates, Inc. with the CFPB overall - 0 of them in the past year.
Does SRA Associates, Inc. respond to complaints on time?
CFPB complaints against SRA Associates, Inc. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for SRA Associates, Inc.?
"Debt collection" draws more CFPB complaints against SRA Associates, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with SRA Associates, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against SRA Associates, Inc. - see all issues and counts above.
How do I file a complaint against SRA Associates, Inc.?
You can file a complaint against SRA Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SRA Associates, Inc.?
SRA Associates, Inc. has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for SRA Associates, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (13.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does SRA Associates, Inc. have?
92 complaints have been filed against SRA Associates, Inc. with the CFPB overall - 0 of them in the past year.
Does SRA Associates, Inc. respond to complaints on time?
CFPB complaints against SRA Associates, Inc. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for SRA Associates, Inc.?
"Debt collection" draws more CFPB complaints against SRA Associates, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with SRA Associates, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against SRA Associates, Inc. - see all issues and counts above.
How do I file a complaint against SRA Associates, Inc.?
You can file a complaint against SRA Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SRA Associates, Inc.?
SRA Associates, Inc. has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.