CFPB Consumer Complaint Profile
Stallings Financial Group, Inc.
Consumers have filed 125 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 125
- Total complaints
- Mid-range
- 0
- Last 12 months
- 98.4%
- Timely response
- Above median
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Stallings Financial Group, Inc. sits at #1205, with 125 complaints logged. It posts a 98.4% on-time response rate, the 52nd percentile among companies with 100+ complaints.
- #1205
- of 3,843 companies by volume
- 98.4%
- on time (52nd pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Stallings Financial Group, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.4% Higher than most higher than 52% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 26 |
| 2016 | 7 |
| 2017 | 12 |
| 2018 | 7 |
| 2019 | 4 |
| 2020 | 17 |
| 2021 | 11 |
| 2022 | 16 |
| 2023 | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stallings Financial Group, Inc.
Stallings Financial Group, Inc. carries 125 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Stallings Financial Group, Inc. posts a 98.4% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 39% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stallings Financial Group, Inc. have?
The CFPB has logged 125 complaints against Stallings Financial Group, Inc. to date, of which 0 came in over the last 12 months.
Does Stallings Financial Group, Inc. respond to complaints on time?
CFPB complaints against Stallings Financial Group, Inc. draw a 98.4% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Stallings Financial Group, Inc.?
Among all products tied to Stallings Financial Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Stallings Financial Group, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Stallings Financial Group, Inc. - see all issues and counts above.
How do I file a complaint against Stallings Financial Group, Inc.?
You can file a complaint against Stallings Financial Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stallings Financial Group, Inc.?
The CFPB has recorded complaints against Stallings Financial Group, Inc. from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Stallings Financial Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (39% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.