CFPB Consumer Complaint Profile

Stifel Financial Corp.

15 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

15
Total complaints
Below average
1
Last 12 months
100%
Timely response
Top decile
5
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, Stifel Financial Corp. has accumulated 15 complaints, placing it #3232 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#3232
of 3,843 companies by volume
100%
on time (86th pctile)
Mortgage
most-complained product
5
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Stifel Financial Corp. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Stifel Financial Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Stifel Financial Corp. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 8
Mortgage - VA mortgage 3
Vehicle loan or lease - Loan 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Checking or savings account - Other banking product or service 1
Mortgage - FHA mortgage 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 6
2.Trouble during payment process 3
3.Closing on a mortgage 2
4.Problems at the end of the loan or lease 1
5.Improper use of your report 1
6.Managing an account 1
7.Struggling to pay mortgage 1

Complaints by Year

Year Complaints
2018 5
2019 4
2020 1
2021 1
2023 2
2024 1
2025 1

Complaints by State (Top 15)

Missouri 7
Florida 3
Maryland 2
Massachusetts 1
Virginia 1

Company Responses

Closed with explanation 15

What the CFPB Complaint Record Shows for Stifel Financial Corp.

15 complaints against Stifel Financial Corp. appear in the CFPB record, including 1 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Stifel Financial Corp. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Stifel Financial Corp. have?

Stifel Financial Corp. has 15 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Stifel Financial Corp. respond to complaints on time?

Stifel Financial Corp. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Stifel Financial Corp.?

"Mortgage" draws more CFPB complaints against Stifel Financial Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Stifel Financial Corp.?

Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Stifel Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Stifel Financial Corp.?

You can file a complaint against Stifel Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Stifel Financial Corp.?

Consumers in 5 states and territories have filed complaints about Stifel Financial Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Frequently Asked Questions

How many CFPB complaints does Stifel Financial Corp. have?

Stifel Financial Corp. has 15 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Stifel Financial Corp. respond to complaints on time?

Stifel Financial Corp. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Stifel Financial Corp.?

"Mortgage" draws more CFPB complaints against Stifel Financial Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Stifel Financial Corp.?

Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Stifel Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Stifel Financial Corp.?

You can file a complaint against Stifel Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Stifel Financial Corp.?

Consumers in 5 states and territories have filed complaints about Stifel Financial Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Stifel Financial Corp.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.