CFPB Consumer Complaint Profile
Stl Holding Company, LLC
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 2
- Last 12 months
- 50%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Stl Holding Company, LLC sits at #3715, with 10 complaints logged. Its on-time response rate is 50%, the 3rd percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 50%
- on time (3rd pctile)
- Mortgage
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Stl Holding Company, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
50% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stl Holding Company, LLC
The CFPB Consumer Complaint Database has logged 10 complaints against Stl Holding Company, LLC overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Stl Holding Company, LLC posts a 50% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stl Holding Company, LLC have?
10 complaints have been filed against Stl Holding Company, LLC with the CFPB overall - 2 of them in the past year.
Does Stl Holding Company, LLC respond to complaints on time?
Stl Holding Company, LLC has a 50% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Stl Holding Company, LLC?
"Mortgage" draws more CFPB complaints against Stl Holding Company, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Stl Holding Company, LLC?
The most common issue reported by consumers about Stl Holding Company, LLC is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Stl Holding Company, LLC?
You can file a complaint against Stl Holding Company, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stl Holding Company, LLC?
Stl Holding Company, LLC has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Stl Holding Company, LLC have?
10 complaints have been filed against Stl Holding Company, LLC with the CFPB overall - 2 of them in the past year.
Does Stl Holding Company, LLC respond to complaints on time?
Stl Holding Company, LLC has a 50% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Stl Holding Company, LLC?
"Mortgage" draws more CFPB complaints against Stl Holding Company, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Stl Holding Company, LLC?
The most common issue reported by consumers about Stl Holding Company, LLC is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Stl Holding Company, LLC?
You can file a complaint against Stl Holding Company, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stl Holding Company, LLC?
Stl Holding Company, LLC has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.