CFPB Consumer Complaint Profile
Summit AmeriFirst Holdings, Inc.
22 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Summit AmeriFirst Holdings, Inc. sits at #2732, with 22 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #2732
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit reporting, cr…
- most-complained product
- 16
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Summit AmeriFirst Holdings, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 1 |
| 2017 | 4 |
| 2018 | 2 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Summit AmeriFirst Holdings, Inc.
22 complaints against Summit AmeriFirst Holdings, Inc. appear in the CFPB record, including 0 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Summit AmeriFirst Holdings, Inc. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 12.5% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Summit AmeriFirst Holdings, Inc. have?
22 complaints have been filed against Summit AmeriFirst Holdings, Inc. with the CFPB overall - 0 of them in the past year.
Does Summit AmeriFirst Holdings, Inc. respond to complaints on time?
CFPB complaints against Summit AmeriFirst Holdings, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Summit AmeriFirst Holdings, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Summit AmeriFirst Holdings, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Summit AmeriFirst Holdings, Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Summit AmeriFirst Holdings, Inc. - see all issues and counts above.
How do I file a complaint against Summit AmeriFirst Holdings, Inc.?
You can file a complaint against Summit AmeriFirst Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Summit AmeriFirst Holdings, Inc.?
The CFPB has recorded complaints against Summit AmeriFirst Holdings, Inc. from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Summit AmeriFirst Holdings, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Summit AmeriFirst Holdings, Inc. have?
22 complaints have been filed against Summit AmeriFirst Holdings, Inc. with the CFPB overall - 0 of them in the past year.
Does Summit AmeriFirst Holdings, Inc. respond to complaints on time?
CFPB complaints against Summit AmeriFirst Holdings, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Summit AmeriFirst Holdings, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Summit AmeriFirst Holdings, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Summit AmeriFirst Holdings, Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Summit AmeriFirst Holdings, Inc. - see all issues and counts above.
How do I file a complaint against Summit AmeriFirst Holdings, Inc.?
You can file a complaint against Summit AmeriFirst Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Summit AmeriFirst Holdings, Inc.?
The CFPB has recorded complaints against Summit AmeriFirst Holdings, Inc. from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.