CFPB Consumer Complaint Profile

T.S. Holdings

5,831 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

5,831
Total complaints
2,345
Last 12 months
99.9%
Timely response
53
States affected

The verdict

T.S. Holdings ranks #92 of 3,848 financial companies by CFPB complaint volume, with 5,831 complaints on record. 99.9% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#92
of 3,848 companies by volume
99.9%
answered on time
Debt collection
most-complained product
53
states with complaints
T.S. Holdings timely response rate 99.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Rental debt 2,251
Debt collection - I do not know 1,316
Debt collection - Other debt 1,060
Credit reporting or other personal consumer reports - Credit reporting 734
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 292
Credit reporting or other personal consumer reports - Other personal consumer report 52
Debt collection - Mortgage debt 50
Debt collection - Credit card debt 39
Debt or credit management - Debt settlement 10
Debt collection - Telecommunications debt 7

Top Issues

1.Attempts to collect debt not owed 1,926
2.Written notification about debt 930
3.False statements or representation 810
4.Took or threatened to take negative or legal action 622
5.Incorrect information on your report 594
6.Communication tactics 380
7.Improper use of your report 206
8.Problem with a company's investigation into an existing problem 173
9.Problem with a credit reporting company's investigation into an existing problem 85
10.Threatened to contact someone or share information improperly 53

Complaints by Year

Year Complaints
2020 150
2021 498
2022 497
2023 691
2024 1,170
2025 2,208
2026 617

Complaints by State (Top 15)

Texas 1,053
California 707
Florida 556
Georgia 525
Illinois 311
Nevada 294
Arizona 274
Washington 229
North Carolina 226
South Carolina 125
Louisiana 102
Tennessee 102
New York 97
Colorado 94
Maryland 80

Company Responses

Closed with explanation 4,925
Closed with non-monetary relief 896
Closed with monetary relief 10

What the CFPB Complaint Record Shows for T.S. Holdings

5,831 complaints against T.S. Holdings appear in the CFPB record, including 2,345 from the trailing year. The 53 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

99.9% of CFPB-forwarded complaints against T.S. Holdings get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. 15.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does T.S. Holdings have?

T.S. Holdings has 5,831 total consumer complaints filed with the CFPB, with 2,345 filed in the last 12 months.

Does T.S. Holdings respond to complaints on time?

99.9% of the CFPB complaints against T.S. Holdings get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for T.S. Holdings?

"Debt collection" draws more CFPB complaints against T.S. Holdings than any other product - see the full breakdown above.

What is the most common complaint issue with T.S. Holdings?

The most common issue reported by consumers about T.S. Holdings is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against T.S. Holdings?

You can file a complaint against T.S. Holdings directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about T.S. Holdings?

Consumers in 53 states and territories have filed complaints about T.S. Holdings with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.