CFPB Consumer Complaint Profile
Taproot Financial, LLC
25 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 25
- Total complaints
- Mid-range
- 18
- Last 12 months
- 92%
- Timely response
- Bottom quartile
- 15
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Taproot Financial, LLC sits at #2586, with 25 complaints logged. It posts a 92% on-time response rate, the 21st percentile among companies with 100+ complaints.
- #2586
- of 3,843 companies by volume
- 92%
- on time (21st pctile)
- Mortgage
- most-complained product
- 15
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Taproot Financial, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 6 |
| 2025 | 15 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Taproot Financial, LLC
Taproot Financial, LLC carries 25 complaints in the CFPB's database, 18 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Taproot Financial, LLC draw a 92% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 12%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Taproot Financial, LLC have?
The CFPB has logged 25 complaints against Taproot Financial, LLC to date, of which 18 came in over the last 12 months.
Does Taproot Financial, LLC respond to complaints on time?
Taproot Financial, LLC's CFPB timely-response rate is 92%.
What product generates the most complaints for Taproot Financial, LLC?
The most complained-about product for Taproot Financial, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Taproot Financial, LLC?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Taproot Financial, LLC - see all issues and counts above.
How do I file a complaint against Taproot Financial, LLC?
You can file a complaint against Taproot Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Taproot Financial, LLC?
Taproot Financial, LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Taproot Financial, LLC have?
The CFPB has logged 25 complaints against Taproot Financial, LLC to date, of which 18 came in over the last 12 months.
Does Taproot Financial, LLC respond to complaints on time?
Taproot Financial, LLC's CFPB timely-response rate is 92%.
What product generates the most complaints for Taproot Financial, LLC?
The most complained-about product for Taproot Financial, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Taproot Financial, LLC?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Taproot Financial, LLC - see all issues and counts above.
How do I file a complaint against Taproot Financial, LLC?
You can file a complaint against Taproot Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Taproot Financial, LLC?
Taproot Financial, LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.