CFPB Consumer Complaint Profile

Telerecovery Corporation

314 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

314
Total complaints
Above average
80
Last 12 months
7.6%
Timely response
Bottom decile
17
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Telerecovery Corporation has accumulated 314 complaints, placing it #677 by volume. It posts a 7.6% on-time response rate, the 1st percentile among companies with 100+ complaints.

#677
of 3,843 companies by volume
7.6%
on time (1st pctile)
Debt collection
most-complained product
17
states with complaints
F
PlainCredit Trust Score
31/100
Telerecovery Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 7.6%
Share of complaints answered within the CFPB response window
Dispute Rate B- 8.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.3%
Share of complaints closed with monetary or non-monetary relief

Telerecovery Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

7.6% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 39 in 2024 to 77 in 2025 (2024 → 2025).

See the full year-over-year release diff

Telerecovery Corporation timely response rate 7.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 94
Debt collection - Medical debt 81
Debt collection - Other debt 35
Credit reporting or other personal consumer reports - Credit reporting 25
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 22
Debt collection - Rental debt 16
Debt collection - Telecommunications debt 14
Debt collection - Credit card debt 11
Debt collection - Medical 9
Credit reporting or other personal consumer reports - Other personal consumer report 3

Top Issues

1.Attempts to collect debt not owed 123
2.Written notification about debt 54
3.False statements or representation 36
4.Took or threatened to take negative or legal action 34
5.Incorrect information on your report 23
6.Improper use of your report 10
7.Problem with a credit reporting company's investigation into an existing problem 9
8.Cont'd attempts collect debt not owed 6
9.Problem with a company's investigation into an existing problem 6
10.Disclosure verification of debt 4

Complaints by Year

Year Complaints
2016 4
2017 22
2018 17
2019 21
2020 20
2021 36
2022 32
2023 22
2024 39
2025 77
2026year in progress 24

Complaints by State (Top 15)

Louisiana 233
Texas 26
Alabama 16
Georgia 10
Mississippi 9
California 5
Florida 4
Illinois 2
New York 1
Oklahoma 1
Ohio 1
Michigan 1
Tennessee 1
Virginia 1
Washington 1

Company Responses

Closed with explanation 287
Untimely response 25
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Telerecovery Corporation

314 complaints against Telerecovery Corporation appear in the CFPB record, including 80 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Telerecovery Corporation posts a 7.6% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 8.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0.3% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Telerecovery Corporation have?

314 complaints have been filed against Telerecovery Corporation with the CFPB overall - 80 of them in the past year.

Does Telerecovery Corporation respond to complaints on time?

CFPB complaints against Telerecovery Corporation draw a 7.6% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Telerecovery Corporation?

"Debt collection" draws more CFPB complaints against Telerecovery Corporation than any other product - see the full breakdown above.

What is the most common complaint issue with Telerecovery Corporation?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Telerecovery Corporation; the full issue list with counts is above.

How do I file a complaint against Telerecovery Corporation?

You can file a complaint against Telerecovery Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Telerecovery Corporation?

Telerecovery Corporation has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Telerecovery Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026