CFPB Consumer Complaint Profile
TH Professional & Medical Collections LTD
35 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 35
- Total complaints
- Mid-range
- 2
- Last 12 months
- 100%
- Timely response
- Top decile
- 5
- States affected
The verdict
35 CFPB complaints put TH Professional & Medical Collections LTD at #2180 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2180
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
TH Professional & Medical Collections LTD vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 4 |
| 2019 | 7 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 4 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for TH Professional & Medical Collections LTD
TH Professional & Medical Collections LTD carries 35 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
TH Professional & Medical Collections LTD's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 55.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 2.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does TH Professional & Medical Collections LTD have?
35 complaints have been filed against TH Professional & Medical Collections LTD with the CFPB overall - 2 of them in the past year.
Does TH Professional & Medical Collections LTD respond to complaints on time?
CFPB complaints against TH Professional & Medical Collections LTD draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for TH Professional & Medical Collections LTD?
Among all products tied to TH Professional & Medical Collections LTD, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with TH Professional & Medical Collections LTD?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against TH Professional & Medical Collections LTD - see all issues and counts above.
How do I file a complaint against TH Professional & Medical Collections LTD?
You can file a complaint against TH Professional & Medical Collections LTD directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TH Professional & Medical Collections LTD?
The CFPB has recorded complaints against TH Professional & Medical Collections LTD from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for TH Professional & Medical Collections LTD: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (55.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does TH Professional & Medical Collections LTD have?
35 complaints have been filed against TH Professional & Medical Collections LTD with the CFPB overall - 2 of them in the past year.
Does TH Professional & Medical Collections LTD respond to complaints on time?
CFPB complaints against TH Professional & Medical Collections LTD draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for TH Professional & Medical Collections LTD?
Among all products tied to TH Professional & Medical Collections LTD, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with TH Professional & Medical Collections LTD?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against TH Professional & Medical Collections LTD - see all issues and counts above.
How do I file a complaint against TH Professional & Medical Collections LTD?
You can file a complaint against TH Professional & Medical Collections LTD directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TH Professional & Medical Collections LTD?
The CFPB has recorded complaints against TH Professional & Medical Collections LTD from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.