CFPB Consumer Complaint Profile
The Affiliated Group, Inc
Behind the 66 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 66
- Total complaints
- Mid-range
- 0
- Last 12 months
- 97%
- Timely response
- Below median
- 26
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, The Affiliated Group, Inc sits at #1596, with 66 complaints logged. On-time replies land at 97%, the 39th percentile for the 100+ complaint peer group.
- #1596
- of 3,843 companies by volume
- 97%
- on time (39th pctile)
- Debt collection
- most-complained product
- 26
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Affiliated Group, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97% Around the middle higher than 39% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 16 |
| 2015 | 16 |
| 2016 | 13 |
| 2017 | 13 |
| 2018 | 1 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Affiliated Group, Inc
66 complaints against The Affiliated Group, Inc appear in the CFPB record, including 0 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
The Affiliated Group, Inc's timely response rate stands at 97%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 16.9% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 86.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Affiliated Group, Inc have?
The Affiliated Group, Inc has 66 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does The Affiliated Group, Inc respond to complaints on time?
CFPB complaints against The Affiliated Group, Inc draw a 97% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for The Affiliated Group, Inc?
"Debt collection" draws more CFPB complaints against The Affiliated Group, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with The Affiliated Group, Inc?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against The Affiliated Group, Inc - see all issues and counts above.
How do I file a complaint against The Affiliated Group, Inc?
You can file a complaint against The Affiliated Group, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Affiliated Group, Inc?
The CFPB has recorded complaints against The Affiliated Group, Inc from 26 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Affiliated Group, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Affiliated Group, Inc have?
The Affiliated Group, Inc has 66 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does The Affiliated Group, Inc respond to complaints on time?
CFPB complaints against The Affiliated Group, Inc draw a 97% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for The Affiliated Group, Inc?
"Debt collection" draws more CFPB complaints against The Affiliated Group, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with The Affiliated Group, Inc?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against The Affiliated Group, Inc - see all issues and counts above.
How do I file a complaint against The Affiliated Group, Inc?
You can file a complaint against The Affiliated Group, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Affiliated Group, Inc?
The CFPB has recorded complaints against The Affiliated Group, Inc from 26 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.