CFPB Consumer Complaint Profile
The McHughes Law Firm, LLC
Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 2
- Last 12 months
- 93.8%
- Timely response
- Below median
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, The McHughes Law Firm, LLC has accumulated 16 complaints, placing it #3154 by volume. It posts a 93.8% on-time response rate, the 26th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 93.8%
- on time (26th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The McHughes Law Firm, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.8% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 2 |
| 2024 | 1 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The McHughes Law Firm, LLC
16 complaints against The McHughes Law Firm, LLC appear in the CFPB record, including 2 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against The McHughes Law Firm, LLC draw a 93.8% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 50% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The McHughes Law Firm, LLC have?
The CFPB has logged 16 complaints against The McHughes Law Firm, LLC to date, of which 2 came in over the last 12 months.
Does The McHughes Law Firm, LLC respond to complaints on time?
The McHughes Law Firm, LLC's CFPB timely-response rate is 93.8%.
What product generates the most complaints for The McHughes Law Firm, LLC?
The most complained-about product for The McHughes Law Firm, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with The McHughes Law Firm, LLC?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against The McHughes Law Firm, LLC - see all issues and counts above.
How do I file a complaint against The McHughes Law Firm, LLC?
You can file a complaint against The McHughes Law Firm, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The McHughes Law Firm, LLC?
The CFPB has recorded complaints against The McHughes Law Firm, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The McHughes Law Firm, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The McHughes Law Firm, LLC have?
The CFPB has logged 16 complaints against The McHughes Law Firm, LLC to date, of which 2 came in over the last 12 months.
Does The McHughes Law Firm, LLC respond to complaints on time?
The McHughes Law Firm, LLC's CFPB timely-response rate is 93.8%.
What product generates the most complaints for The McHughes Law Firm, LLC?
The most complained-about product for The McHughes Law Firm, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with The McHughes Law Firm, LLC?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against The McHughes Law Firm, LLC - see all issues and counts above.
How do I file a complaint against The McHughes Law Firm, LLC?
You can file a complaint against The McHughes Law Firm, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The McHughes Law Firm, LLC?
The CFPB has recorded complaints against The McHughes Law Firm, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.