CFPB Consumer Complaint Profile
The Nguyen Law Firm, PLC
What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 6
- Last 12 months
- 100%
- Timely response
- Top decile
- 2
- States affected
The verdict
27 CFPB complaints put The Nguyen Law Firm, PLC at #2473 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Nguyen Law Firm, PLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 1 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 7 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Nguyen Law Firm, PLC
27 complaints against The Nguyen Law Firm, PLC appear in the CFPB record, including 6 from the trailing year. The 2 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "False statements or representation," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against The Nguyen Law Firm, PLC draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 25% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Nguyen Law Firm, PLC have?
The CFPB has logged 27 complaints against The Nguyen Law Firm, PLC to date, of which 6 came in over the last 12 months.
Does The Nguyen Law Firm, PLC respond to complaints on time?
The Nguyen Law Firm, PLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for The Nguyen Law Firm, PLC?
Among all products tied to The Nguyen Law Firm, PLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Nguyen Law Firm, PLC?
"False statements or representation" is the single most frequently cited issue in complaints against The Nguyen Law Firm, PLC - see all issues and counts above.
How do I file a complaint against The Nguyen Law Firm, PLC?
You can file a complaint against The Nguyen Law Firm, PLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Nguyen Law Firm, PLC?
Consumers in 2 states and territories have filed complaints about The Nguyen Law Firm, PLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Nguyen Law Firm, PLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Nguyen Law Firm, PLC have?
The CFPB has logged 27 complaints against The Nguyen Law Firm, PLC to date, of which 6 came in over the last 12 months.
Does The Nguyen Law Firm, PLC respond to complaints on time?
The Nguyen Law Firm, PLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for The Nguyen Law Firm, PLC?
Among all products tied to The Nguyen Law Firm, PLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Nguyen Law Firm, PLC?
"False statements or representation" is the single most frequently cited issue in complaints against The Nguyen Law Firm, PLC - see all issues and counts above.
How do I file a complaint against The Nguyen Law Firm, PLC?
You can file a complaint against The Nguyen Law Firm, PLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Nguyen Law Firm, PLC?
Consumers in 2 states and territories have filed complaints about The Nguyen Law Firm, PLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.