CFPB Consumer Complaint Profile
The Stark Collection Agency, Inc.
Behind the 196 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 196
- Total complaints
- 60
- Last 12 months
- 77%
- Timely response
- 30
- States affected
The verdict
The Stark Collection Agency, Inc. ranks #955 of 3,848 financial companies by CFPB complaint volume, with 196 complaints on record. 77% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #955
- of 3,848 companies by volume
- 77%
- answered on time
- Debt collection
- most-complained product
- 30
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 7 |
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 6 |
| 2019 | 9 |
| 2020 | 10 |
| 2021 | 11 |
| 2022 | 12 |
| 2023 | 14 |
| 2024 | 42 |
| 2025 | 53 |
| 2026 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Stark Collection Agency, Inc.
196 complaints against The Stark Collection Agency, Inc. appear in the CFPB record, including 60 from the trailing year. The 30 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, The Stark Collection Agency, Inc. answers 77% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. In 38.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 2.6% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Stark Collection Agency, Inc. have?
The CFPB has logged 196 complaints against The Stark Collection Agency, Inc. to date, of which 60 came in over the last 12 months.
Does The Stark Collection Agency, Inc. respond to complaints on time?
77% of the CFPB complaints against The Stark Collection Agency, Inc. get a response within the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for The Stark Collection Agency, Inc.?
Among all products tied to The Stark Collection Agency, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Stark Collection Agency, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about The Stark Collection Agency, Inc.; the full issue list with counts is above.
How do I file a complaint against The Stark Collection Agency, Inc.?
You can file a complaint against The Stark Collection Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Stark Collection Agency, Inc.?
The Stark Collection Agency, Inc. has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~196)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.