CFPB Consumer Complaint Profile
United Collection Service, Inc (FL)
65 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 65
- Total complaints
- Mid-range
- 0
- Last 12 months
- 98.5%
- Timely response
- Above median
- 9
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, United Collection Service, Inc (FL) sits at #1604, with 65 complaints logged. Its on-time response rate is 98.5%, the 54th percentile among companies with 100+ complaints.
- #1604
- of 3,843 companies by volume
- 98.5%
- on time (54th pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Collection Service, Inc (FL) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.5% Higher than most higher than 54% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 5 |
| 2016 | 7 |
| 2017 | 20 |
| 2018 | 17 |
| 2019 | 12 |
| 2020 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Collection Service, Inc (FL)
The CFPB Consumer Complaint Database has logged 65 complaints against United Collection Service, Inc (FL) overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, United Collection Service, Inc (FL) posts a 98.5% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 47.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 1.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Collection Service, Inc (FL) have?
United Collection Service, Inc (FL) has 65 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does United Collection Service, Inc (FL) respond to complaints on time?
CFPB complaints against United Collection Service, Inc (FL) draw a 98.5% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for United Collection Service, Inc (FL)?
The most complained-about product for United Collection Service, Inc (FL) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with United Collection Service, Inc (FL)?
The most common issue reported by consumers about United Collection Service, Inc (FL) is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against United Collection Service, Inc (FL)?
You can file a complaint against United Collection Service, Inc (FL) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Collection Service, Inc (FL)?
United Collection Service, Inc (FL) has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United Collection Service, Inc (FL): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (47.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Collection Service, Inc (FL) have?
United Collection Service, Inc (FL) has 65 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does United Collection Service, Inc (FL) respond to complaints on time?
CFPB complaints against United Collection Service, Inc (FL) draw a 98.5% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for United Collection Service, Inc (FL)?
The most complained-about product for United Collection Service, Inc (FL) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with United Collection Service, Inc (FL)?
The most common issue reported by consumers about United Collection Service, Inc (FL) is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against United Collection Service, Inc (FL)?
You can file a complaint against United Collection Service, Inc (FL) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Collection Service, Inc (FL)?
United Collection Service, Inc (FL) has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.