CFPB Consumer Complaint Profile
United National Services
Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 10%
- Timely response
- Bottom decile
- 5
- States affected
The verdict
10 CFPB complaints put United National Services at #3715 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 10%, the 1st percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 10%
- on time (1st pctile)
- Credit card or prepa…
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United National Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
10% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 5 |
| 2021 | 2 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United National Services
The CFPB Consumer Complaint Database has logged 10 complaints against United National Services overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit card or prepaid card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Problem when making payments" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
United National Services's timely response rate stands at 10%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United National Services have?
The CFPB has logged 10 complaints against United National Services to date, of which 0 came in over the last 12 months.
Does United National Services respond to complaints on time?
CFPB complaints against United National Services draw a 10% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for United National Services?
The most complained-about product for United National Services is "Credit card or prepaid card." You can view the full product breakdown on this page.
What is the most common complaint issue with United National Services?
Consumers most often cite "Problem when making payments" when complaining about United National Services; the full issue list with counts is above.
How do I file a complaint against United National Services?
You can file a complaint against United National Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United National Services?
The CFPB has recorded complaints against United National Services from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United National Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit card or prepaid card
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United National Services have?
The CFPB has logged 10 complaints against United National Services to date, of which 0 came in over the last 12 months.
Does United National Services respond to complaints on time?
CFPB complaints against United National Services draw a 10% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for United National Services?
The most complained-about product for United National Services is "Credit card or prepaid card." You can view the full product breakdown on this page.
What is the most common complaint issue with United National Services?
Consumers most often cite "Problem when making payments" when complaining about United National Services; the full issue list with counts is above.
How do I file a complaint against United National Services?
You can file a complaint against United National Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United National Services?
The CFPB has recorded complaints against United National Services from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.