CFPB Consumer Complaint Profile
Uptain Group, Inc.
Behind the 31 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 31
- Total complaints
- Mid-range
- 0
- Last 12 months
- 90.3%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Uptain Group, Inc. ranks #2304 of 3,843 financial companies by CFPB complaint volume, with 31 complaints on record. On-time replies land at 90.3%, the 19th percentile for the 100+ complaint peer group.
- #2304
- of 3,843 companies by volume
- 90.3%
- on time (19th pctile)
- Debt collection
- most-complained product
- 7
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Uptain Group, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.3% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 1 |
| 2017 | 8 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 4 |
| 2022 | 2 |
| 2023 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Uptain Group, Inc.
The CFPB Consumer Complaint Database has logged 31 complaints against Uptain Group, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Uptain Group, Inc.'s timely response rate stands at 90.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 40% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Uptain Group, Inc. have?
31 complaints have been filed against Uptain Group, Inc. with the CFPB overall - 0 of them in the past year.
Does Uptain Group, Inc. respond to complaints on time?
Uptain Group, Inc.'s CFPB timely-response rate is 90.3%.
What product generates the most complaints for Uptain Group, Inc.?
The most complained-about product for Uptain Group, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Uptain Group, Inc.?
The most common issue reported by consumers about Uptain Group, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Uptain Group, Inc.?
You can file a complaint against Uptain Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Uptain Group, Inc.?
The CFPB has recorded complaints against Uptain Group, Inc. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Uptain Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (40% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Uptain Group, Inc. have?
31 complaints have been filed against Uptain Group, Inc. with the CFPB overall - 0 of them in the past year.
Does Uptain Group, Inc. respond to complaints on time?
Uptain Group, Inc.'s CFPB timely-response rate is 90.3%.
What product generates the most complaints for Uptain Group, Inc.?
The most complained-about product for Uptain Group, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Uptain Group, Inc.?
The most common issue reported by consumers about Uptain Group, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Uptain Group, Inc.?
You can file a complaint against Uptain Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Uptain Group, Inc.?
The CFPB has recorded complaints against Uptain Group, Inc. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.