CFPB Consumer Complaint Profile
USA Discounters Ltd
What 44 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 0
- Last 12 months
- 95.5%
- Timely response
- Below median
- 18
- States affected
The verdict
44 CFPB complaints put USA Discounters Ltd at #1948 out of 3,843 financial companies ranked by complaint volume. It posts a 95.5% on-time response rate, the 31st percentile among companies with 100+ complaints.
- #1948
- of 3,843 companies by volume
- 95.5%
- on time (31st pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
USA Discounters Ltd vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.5% Around the middle higher than 31% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2016 to 2017 complete years
- Annual CFPB complaint volume moved from 18 in 2016 to 2 in 2017 (2016 → 2017).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 23 |
| 2016 | 18 |
| 2017 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for USA Discounters Ltd
The CFPB Consumer Complaint Database has logged 44 complaints against USA Discounters Ltd overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Managing the loan or lease" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against USA Discounters Ltd draw a 95.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 39.5% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 9.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does USA Discounters Ltd have?
USA Discounters Ltd has 44 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does USA Discounters Ltd respond to complaints on time?
USA Discounters Ltd has a 95.5% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for USA Discounters Ltd?
The most complained-about product for USA Discounters Ltd is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with USA Discounters Ltd?
The most common issue reported by consumers about USA Discounters Ltd is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against USA Discounters Ltd?
You can file a complaint against USA Discounters Ltd directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about USA Discounters Ltd?
USA Discounters Ltd has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for USA Discounters Ltd: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (39.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does USA Discounters Ltd have?
USA Discounters Ltd has 44 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does USA Discounters Ltd respond to complaints on time?
USA Discounters Ltd has a 95.5% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for USA Discounters Ltd?
The most complained-about product for USA Discounters Ltd is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with USA Discounters Ltd?
The most common issue reported by consumers about USA Discounters Ltd is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against USA Discounters Ltd?
You can file a complaint against USA Discounters Ltd directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about USA Discounters Ltd?
USA Discounters Ltd has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.