CFPB Consumer Complaint Profile

Valon Technologies, Inc.

289 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

289
Total complaints
160
Last 12 months
100%
Timely response
41
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Valon Technologies, Inc. has accumulated 289 complaints, placing it #720 by volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.

#720
of 3,848 companies by volume
100%
answered on time
Mortgage
most-complained product
41
states with complaints
Valon Technologies, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 240
Credit reporting or other personal consumer reports - Credit reporting 28
Mortgage - FHA mortgage 7
Mortgage - Other type of mortgage 4
Mortgage - Home equity loan or line of credit (HELOC) 3
Money transfer, virtual currency, or money service - Domestic (US) money transfer 2
Debt collection - Mortgage debt 2
Checking or savings account - Checking account 1
Credit card - General-purpose credit card or charge card 1
Mortgage - Manufactured home loan 1

Top Issues

1.Trouble during payment process 202
2.Incorrect information on your report 29
3.Applying for a mortgage or refinancing an existing mortgage 17
4.Struggling to pay mortgage 15
5.Closing on a mortgage 10
6.Problem with a company's investigation into an existing problem 9
7.False statements or representation 2
8.Money was not available when promised 1
9.Improper use of your report 1
10.Problem with a lender or other company charging your account 1

Complaints by Year

Year Complaints
2021 2
2022 11
2023 20
2024 74
2025 144
2026 38

Complaints by State (Top 15)

Florida 39
California 31
Louisiana 22
Texas 16
Virginia 13
Missouri 11
New York 11
Georgia 11
Colorado 10
New Jersey 9
Arizona 9
Oregon 8
Michigan 8
Washington 7
Maryland 6

Company Responses

Closed with explanation 287
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Valon Technologies, Inc.

289 complaints against Valon Technologies, Inc. appear in the CFPB record, including 160 from the trailing year. The 41 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Valon Technologies, Inc. answers 100% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Valon Technologies, Inc. have?

The CFPB has logged 289 complaints against Valon Technologies, Inc. to date, of which 160 came in over the last 12 months.

Does Valon Technologies, Inc. respond to complaints on time?

Valon Technologies, Inc.'s CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Valon Technologies, Inc.?

The most complained-about product for Valon Technologies, Inc. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Valon Technologies, Inc.?

The most common issue reported by consumers about Valon Technologies, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against Valon Technologies, Inc.?

You can file a complaint against Valon Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Valon Technologies, Inc.?

Valon Technologies, Inc. has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026