CFPB Consumer Complaint Profile
Valon Technologies, Inc.
289 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 289
- Total complaints
- Above average
- 160
- Last 12 months
- 100%
- Timely response
- Top decile
- 41
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Valon Technologies, Inc. has accumulated 289 complaints, placing it #718 by volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #718
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 41
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Valon Technologies, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 74 in 2024 to 144 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 2 |
| 2022 | 11 |
| 2023 | 20 |
| 2024 | 74 |
| 2025 | 144 |
| 2026year in progress | 38 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Valon Technologies, Inc.
289 complaints against Valon Technologies, Inc. appear in the CFPB record, including 160 from the trailing year. The 41 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Valon Technologies, Inc. posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Valon Technologies, Inc. have?
The CFPB has logged 289 complaints against Valon Technologies, Inc. to date, of which 160 came in over the last 12 months.
Does Valon Technologies, Inc. respond to complaints on time?
Valon Technologies, Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Valon Technologies, Inc.?
The most complained-about product for Valon Technologies, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Valon Technologies, Inc.?
The most common issue reported by consumers about Valon Technologies, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Valon Technologies, Inc.?
You can file a complaint against Valon Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Valon Technologies, Inc.?
Valon Technologies, Inc. has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Valon Technologies, Inc. have?
The CFPB has logged 289 complaints against Valon Technologies, Inc. to date, of which 160 came in over the last 12 months.
Does Valon Technologies, Inc. respond to complaints on time?
Valon Technologies, Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Valon Technologies, Inc.?
The most complained-about product for Valon Technologies, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Valon Technologies, Inc.?
The most common issue reported by consumers about Valon Technologies, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Valon Technologies, Inc.?
You can file a complaint against Valon Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Valon Technologies, Inc.?
Valon Technologies, Inc. has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.