CFPB Consumer Complaint Profile

Veripro Solutions Inc.

Consumers have filed 87 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

87
Total complaints
Mid-range
1
Last 12 months
100%
Timely response
Top decile
29
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Veripro Solutions Inc. sits at #1418, with 87 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#1418
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
29
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
47/100
Veripro Solutions Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Veripro Solutions Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Veripro Solutions Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Mortgage debt 26
Mortgage - Conventional home mortgage 13
Debt collection - Mortgage 10
Mortgage - Other type of mortgage 8
Debt collection - I do not know 6
Mortgage - Other mortgage 4
Mortgage - FHA mortgage 4
Mortgage - Home equity loan or line of credit (HELOC) 4
Mortgage - Conventional fixed mortgage 3
Debt collection - Other (i.e. phone, health club, etc.) 3

Top Issues

1.Attempts to collect debt not owed 11
2.Struggling to pay mortgage 11
3.Cont'd attempts collect debt not owed 8
4.Trouble during payment process 8
5.Written notification about debt 8
6.False statements or representation 8
7.Disclosure verification of debt 6
8.Loan modification,collection,foreclosure 4
9.Incorrect information on your report 4
10.Closing on a mortgage 4

Complaints by Year

Year Complaints
2014 7
2015 8
2016 11
2017 4
2018 12
2019 4
2020 7
2021 6
2022 7
2023 12
2024 7
2025 2

Complaints by State (Top 15)

California 20
Georgia 7
Florida 6
Virginia 6
Illinois 6
New York 5
Alabama 4
Colorado 3
Massachusetts 3
Texas 2
Maryland 2
Ohio 2
New Jersey 2
Tennessee 2
Pennsylvania 2

Company Responses

Closed with explanation 86
Closed 1

What the CFPB Complaint Record Shows for Veripro Solutions Inc.

Veripro Solutions Inc. carries 87 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Veripro Solutions Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 25% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Veripro Solutions Inc. have?

Veripro Solutions Inc. has 87 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Veripro Solutions Inc. respond to complaints on time?

Veripro Solutions Inc.'s CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Veripro Solutions Inc.?

Among all products tied to Veripro Solutions Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Veripro Solutions Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Veripro Solutions Inc.; the full issue list with counts is above.

How do I file a complaint against Veripro Solutions Inc.?

You can file a complaint against Veripro Solutions Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Veripro Solutions Inc.?

Veripro Solutions Inc. has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Veripro Solutions Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Veripro Solutions Inc. have?

Veripro Solutions Inc. has 87 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Veripro Solutions Inc. respond to complaints on time?

Veripro Solutions Inc.'s CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Veripro Solutions Inc.?

Among all products tied to Veripro Solutions Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Veripro Solutions Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Veripro Solutions Inc.; the full issue list with counts is above.

How do I file a complaint against Veripro Solutions Inc.?

You can file a complaint against Veripro Solutions Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Veripro Solutions Inc.?

Veripro Solutions Inc. has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Veripro Solutions Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.