CFPB Consumer Complaint Profile
Virtuoso Sourcing Group, LLC.
212 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 212
- Total complaints
- 15
- Last 12 months
- 67.5%
- Timely response
- 35
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Virtuoso Sourcing Group, LLC. has accumulated 212 complaints, placing it #893 by volume. 67.5% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #893
- of 3,848 companies by volume
- 67.5%
- answered on time
- Debt collection
- most-complained product
- 35
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 10 |
| 2014 | 28 |
| 2015 | 29 |
| 2016 | 23 |
| 2017 | 22 |
| 2018 | 32 |
| 2019 | 21 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 13 |
| 2024 | 9 |
| 2025 | 14 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Virtuoso Sourcing Group, LLC.
212 complaints against Virtuoso Sourcing Group, LLC. appear in the CFPB record, including 15 from the trailing year. The 35 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Virtuoso Sourcing Group, LLC. answers 67.5% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 8.3% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Virtuoso Sourcing Group, LLC. have?
Virtuoso Sourcing Group, LLC. has 212 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.
Does Virtuoso Sourcing Group, LLC. respond to complaints on time?
Virtuoso Sourcing Group, LLC.'s CFPB timely-response rate is 67.5%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Virtuoso Sourcing Group, LLC.?
The most complained-about product for Virtuoso Sourcing Group, LLC. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Virtuoso Sourcing Group, LLC.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Virtuoso Sourcing Group, LLC. - see all issues and counts above.
How do I file a complaint against Virtuoso Sourcing Group, LLC.?
You can file a complaint against Virtuoso Sourcing Group, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Virtuoso Sourcing Group, LLC.?
Consumers in 35 states and territories have filed complaints about Virtuoso Sourcing Group, LLC. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~212)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.