2026 data Public-data reference. official source
Public dataset

Consumer Credit Intelligence

Public-data reference. for PlainCredit.

Analyzes 14M+ CFPB credit complaints joined with Fed APR trends & FDIC bank finances for company rankings, state maps & collector profiles.

Search 3,848 financial companies. Explore 14,088,398 CFPB consumer complaints. Track credit card interest rate trends.

14,088,398
Total Complaints
3,848
Companies Tracked
52
States & Territories
21.0%
Avg Credit Card APR
How credit utilization shapes a FICO score

Tier impact bands for revolving balance versus available credit. Reference: myFICO + Experian + Equifax credit-education guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12028%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Use the utilization impact estimator to plug in your own balance and limit.

Most Complained-About Companies

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Complaint volume — top 10 companies

EQUIFAX, INC.3700780TRANSUNION INTERMEDIATE HOLDINGS, INC.3672638Experian Information Solutions Inc.3264523BANK OF AMERICA, NATIONAL ASSOCIATION174185WELLS FARGO & COMPANY163363JPMORGAN CHASE & CO.162385CAPITAL ONE FINANCIAL CORPORATION153609CITIBANK, N.A.129421SYNCHRONY FINANCIAL75659Block, Inc.63003
CFPB Consumer Complaint Database, all-time totals.
# Company Total Complaints
1 EQUIFAX, INC. 3,700,780
2 TRANSUNION INTERMEDIATE HOLDINGS, INC. 3,672,638
3 Experian Information Solutions Inc. 3,264,523
4 BANK OF AMERICA, NATIONAL ASSOCIATION 174,185
5 WELLS FARGO & COMPANY 163,363
6 JPMORGAN CHASE & CO. 162,385
7 CAPITAL ONE FINANCIAL CORPORATION 153,609
8 CITIBANK, N.A. 129,421
9 SYNCHRONY FINANCIAL 75,659
10 Block, Inc. 63,003

Highest Complaint Rates by State

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Complaints by Product

Credit reporting or other personal consumer reports 8,858,256
Credit reporting, credit repair services, or other personal consumer reports 2,163,800
Debt collection 1,038,859
Mortgage 443,094
Checking or savings account 351,194
Credit card 296,431
Credit card or prepaid card 206,364

Frequently Asked Questions

What is PlainCredit?

PlainCredit is a free tool that makes CFPB consumer complaint data accessible. Search financial companies, compare complaint rates, and track credit card interest trends -- all from official government sources.

Where does the data come from?

All complaint data comes from the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. Credit card interest rates come from the Federal Reserve G.19 statistical release via FRED.

Is this free to use?

Yes. PlainCredit is completely free. No accounts, no paywalls. Supported by ads.

Related Guides

Editorial context for the plaincredit dataset — methodology, comparisons, and deep dives into the underlying records.