Altisource Portfolio Solutions, S.à r.l.

What the CFPB Record Shows for Altisource Portfolio Solutions, S.à r.l.

Altisource Portfolio Solutions, S.à r.l. sits at #327 of 656 debt collectors in this extract by debt-collection complaint volume (50th percentile), the same ordering shown on /collectors. The CFPB has logged 239 debt-collection complaints against Altisource Portfolio Solutions, S.à r.l., 65.3% of the 366 complaints filed against this entity overall. Consumers in 46 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Credit card" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Communication tactics" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 98.6%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 20.8% closed with monetary or non-monetary relief to the consumer. Consumers formally disputed the company's response in 12.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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