Central States Recovery, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-CENTRAL-STATES-REC Central States Recovery, Inc.
197 DC complaints · rank #385/656 · 99.2% timely
- DC 197
- RANK #385/656
- TIMELY 99.2%
- RELIEF 0%
- DISPUTE 0%
- STATES 28
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Collections Acquisition Com…
Volume peers
Photo peer: Collections Acquisition Company, Inc. (197)
Central States Recovery, Inc.'s 197 debt-collection complaints sit next to Collections Acquisition Company, Inc. (197) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Central States Recovery, In… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 6 |
| 2015 | 12 |
| 2016 | 11 |
| 2017 | 25 |
| 2018 | 31 |
| 2019 | 20 |
| 2020 | 13 |
| 2021 | 30 |
| 2022 | 19 |
| 2023 | 8 |
| 2024 | 12 |
| 2025 | 32 |
| 2026 | 15 |
Complaints by State (Top 15)
What the CFPB Record Shows for Central States Recovery, Inc.
Central States Recovery, Inc. sits at #385 of 656 debt collectors in this extract by debt-collection complaint volume (41st percentile), the same ordering shown on /collectors. Central States Recovery, Inc. has 197 debt-collection complaints on file with the CFPB, which represents 83.5% of the 236 total complaints the Bureau has received about this entity. Reports have originated from consumers in 28 states and territories, making this a multi-state collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
99.2% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 0% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Central States Recovery, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Central States Recovery, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (197 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (0% here).
Frequently asked questions
How many CFPB debt-collection complaints does Central States Recovery, Inc. have?
197 debt-collection complaints name Central States Recovery, Inc. in this CFPB extract - corpus rank #385/656.
Does Central States Recovery, Inc. respond to CFPB complaints on time?
Central States Recovery, Inc.'s timely response rate on CFPB complaints is 99.2%.
What issue do consumers cite most about Central States Recovery, Inc.?
Consumers most often name "Attempts to collect debt not owed" when complaining about Central States Recovery, Inc..
How should I read Central States Recovery, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.