Collections Acquisition Company, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-COLLECTIONS-ACQUIS Collections Acquisition Company, Inc.
197 DC complaints · rank #385/656 · 97.6% timely
- DC 197
- RANK #385/656
- TIMELY 97.6%
- RELIEF 4.5%
- DISPUTE 43.5%
- STATES 41
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Central States Recovery, In…
Volume peers
Photo peer: Central States Recovery, Inc. (197)
Collections Acquisition Company, Inc.'s 197 debt-collection complaints sit next to Central States Recovery, Inc. (197) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Collections Acquisition Com… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 14 |
| 2015 | 6 |
| 2016 | 21 |
| 2017 | 23 |
| 2018 | 12 |
| 2019 | 16 |
| 2020 | 17 |
| 2021 | 16 |
| 2022 | 12 |
| 2023 | 19 |
| 2024 | 37 |
| 2025 | 37 |
| 2026 | 14 |
Complaints by State (Top 15)
What the CFPB Record Shows for Collections Acquisition Company, Inc.
PlainCredit places Collections Acquisition Company, Inc. at #385 of 656 debt collectors by CFPB debt-collection complaint volume (41st percentile), matching the Collectors directory ranking. Collections Acquisition Company, Inc. has 197 debt-collection complaints on file with the CFPB, which represents 80.4% of the 245 total complaints the Bureau has received about this entity. Reports have originated from consumers in 41 states and territories, making this a nationwide collection operation as measured by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
97.6% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 4.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 43.5% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Collections Acquisition Company, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Collections Acquisition Company, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (197 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (43.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does Collections Acquisition Company, Inc. have?
197 debt-collection complaints name Collections Acquisition Company, Inc. in this CFPB extract - corpus rank #385/656.
Does Collections Acquisition Company, Inc. respond to CFPB complaints on time?
The timely-response rate for Collections Acquisition Company, Inc. in this extract is 97.6%.
What issue do consumers cite most about Collections Acquisition Company, Inc.?
The most-cited issue in complaints about Collections Acquisition Company, Inc. is "Attempts to collect debt not owed."
How should I read Collections Acquisition Company, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.