Suttell, Hammer & White, P.S

What the CFPB Record Shows for Suttell, Hammer & White, P.S

PlainCredit places Suttell, Hammer & White, P.S at #319 of 656 debt collectors by CFPB debt-collection complaint volume (52nd percentile), matching the Collectors directory ranking. Suttell, Hammer & White, P.S has 247 debt-collection complaints on file with the CFPB, which represents 89.2% of the 277 total complaints the Bureau has received about this entity. Reports have originated from consumers in 14 states and territories, making this a geographically focused collection operation as measured by complaint volume. "Credit card debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 91%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 21.5% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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