Preferred Collection and Management, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-PREFERRED-COLLECTI Preferred Collection and Management, Inc.
129 DC complaints · rank #534/656 · 86.1% timely
- DC 129
- RANK #534/656
- TIMELY 86.1%
- RELIEF 1.4%
- DISPUTE 25%
- STATES 9
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Mutual Management Services…
Volume peers
Photo peer: Mutual Management Services LLC (129)
Preferred Collection and Management, Inc.'s 129 debt-collection complaints sit next to Mutual Management Services LLC (129) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Preferred Collection →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 8 |
| 2016 | 10 |
| 2017 | 17 |
| 2018 | 21 |
| 2019 | 17 |
| 2020 | 33 |
| 2021 | 11 |
| 2022 | 6 |
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 7 |
| 2026 | 2 |
Complaints by State (Top 15)
What the CFPB Record Shows for Preferred Collection and Management, Inc.
PlainCredit places Preferred Collection and Management, Inc. at #534 of 656 debt collectors by CFPB debt-collection complaint volume (19th percentile), matching the Collectors directory ranking. Preferred Collection and Management, Inc. has 129 debt-collection complaints on file with the CFPB, which represents 89.6% of the 144 total complaints the Bureau has received about this entity. Reports have originated from consumers in 9 states and territories, making this a geographically focused collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
86.1% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 1.4% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 25% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Preferred Collection and Management, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Preferred Collection and Management, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (129 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (25% here).
Frequently asked questions
How many CFPB debt-collection complaints does Preferred Collection and Management, Inc. have?
Preferred Collection and Management, Inc. has 129 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #534 of 656 collectors by that volume.
Does Preferred Collection and Management, Inc. respond to CFPB complaints on time?
The timely-response rate for Preferred Collection and Management, Inc. in this extract is 86.1%.
What issue do consumers cite most about Preferred Collection and Management, Inc.?
The most-cited issue in complaints about Preferred Collection and Management, Inc. is "Attempts to collect debt not owed."
How should I read Preferred Collection and Management, Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Preferred Collection and Management, Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.