Profit Services Group
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-PROFIT-SERVICES-GR Profit Services Group
179 DC complaints · rank #427/656 · 56.1% timely
- DC 179
- RANK #427/656
- TIMELY 56.1%
- RELIEF 2%
- DISPUTE 21.6%
- STATES 14
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Dyck-O'Neal, Inc.
Volume peers
Photo peer: Dyck-O'Neal, Inc. (179)
Profit Services Group's 179 debt-collection complaints sit next to Dyck-O'Neal, Inc. (179) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Profit Services Group →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 9 |
| 2016 | 16 |
| 2017 | 21 |
| 2018 | 21 |
| 2019 | 10 |
| 2020 | 17 |
| 2021 | 92 |
| 2022 | 8 |
| 2024 | 2 |
| 2025 | 1 |
| 2026 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for Profit Services Group
PlainCredit places Profit Services Group at #427 of 656 debt collectors by CFPB debt-collection complaint volume (35th percentile), matching the Collectors directory ranking. 179 debt-collection complaints against Profit Services Group appear in the CFPB record - 90.4% of the 198 complaints filed about this entity. The 14 states and territories represented make this a geographically focused operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
56.1% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is far under the 95% benchmark, a material red flag since late or missing responses are strongly linked to CFPB supervisory action against collectors. Among resolved cases, 2% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 21.6% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Profit Services Group → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Profit Services Group: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (179 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (21.6% here).
Frequently asked questions
How many CFPB debt-collection complaints does Profit Services Group have?
The CFPB extract lists 179 debt-collection complaints against Profit Services Group (#427 of 656 collectors by volume).
Does Profit Services Group respond to CFPB complaints on time?
The timely-response rate for Profit Services Group in this extract is 56.1%.
What issue do consumers cite most about Profit Services Group?
Consumers most often name "Attempts to collect debt not owed" when complaining about Profit Services Group.
How should I read Profit Services Group's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.