Thunderbird Collection Specialists, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-THUNDERBIRD-COLLEC Thunderbird Collection Specialists, Inc.
179 DC complaints · rank #427/656 · 85.7% timely
- DC 179
- RANK #427/656
- TIMELY 85.7%
- RELIEF 0.5%
- DISPUTE 27.4%
- STATES 20
- ISSUE Communication tactics
- RESP Closed with explanation
- PHOTO Dyck-O'Neal, Inc.
Volume peers
Photo peer: Dyck-O'Neal, Inc. (179)
Thunderbird Collection Specialists, Inc.'s 179 debt-collection complaints sit next to Dyck-O'Neal, Inc. (179) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Thunderbird Collection Spec… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 18 |
| 2015 | 19 |
| 2016 | 16 |
| 2017 | 26 |
| 2018 | 15 |
| 2019 | 19 |
| 2020 | 11 |
| 2021 | 19 |
| 2022 | 19 |
| 2023 | 7 |
| 2024 | 18 |
| 2025 | 16 |
Complaints by State (Top 15)
What the CFPB Record Shows for Thunderbird Collection Specialists, Inc.
PlainCredit places Thunderbird Collection Specialists, Inc. at #427 of 656 debt collectors by CFPB debt-collection complaint volume (35th percentile), matching the Collectors directory ranking. 179 debt-collection complaints against Thunderbird Collection Specialists, Inc. appear in the CFPB record - 88.2% of the 203 complaints filed about this entity. The 20 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The specific issue named most is "Communication tactics," a reasonable starting point for understanding recurring friction with this collector.
85.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. 0.5% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 27.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Thunderbird Collection Specialists, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Thunderbird Collection Specialists, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (179 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (27.4% here).
Frequently asked questions
How many CFPB debt-collection complaints does Thunderbird Collection Specialists, Inc. have?
Thunderbird Collection Specialists, Inc. has 179 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #427 of 656 collectors by that volume.
Does Thunderbird Collection Specialists, Inc. respond to CFPB complaints on time?
CFPB complaints against Thunderbird Collection Specialists, Inc. show a 85.7% timely-response rate.
What issue do consumers cite most about Thunderbird Collection Specialists, Inc.?
Consumers most often name "Communication tactics" when complaining about Thunderbird Collection Specialists, Inc..
How should I read Thunderbird Collection Specialists, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.