CFPB Consumer Complaint Profile
3rd Generation, Inc.
Behind the 66 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 66
- Total complaints
- 3
- Last 12 months
- 56.1%
- Timely response
- 9
- States affected
The verdict
3rd Generation, Inc. ranks #1598 of 3,848 financial companies by CFPB complaint volume, with 66 complaints on record. It answers 56.1% of complaints on time - below the 93% median for companies with 100+ complaints.
- #1598
- of 3,848 companies by volume
- 56.1%
- answered on time
- Vehicle loan or lease
- most-complained product
- 9
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 9 |
| 2016 | 7 |
| 2017 | 8 |
| 2018 | 7 |
| 2019 | 8 |
| 2020 | 8 |
| 2021 | 12 |
| 2022 | 1 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for 3rd Generation, Inc.
The CFPB Consumer Complaint Database has logged 66 complaints against 3rd Generation, Inc. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Managing the loan or lease" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, 3rd Generation, Inc. answers 56.1% of forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 14.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does 3rd Generation, Inc. have?
The CFPB has logged 66 complaints against 3rd Generation, Inc. to date, of which 3 came in over the last 12 months.
Does 3rd Generation, Inc. respond to complaints on time?
3rd Generation, Inc.'s CFPB timely-response rate is 56.1%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for 3rd Generation, Inc.?
The most complained-about product for 3rd Generation, Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with 3rd Generation, Inc.?
The most common issue reported by consumers about 3rd Generation, Inc. is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against 3rd Generation, Inc.?
You can file a complaint against 3rd Generation, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about 3rd Generation, Inc.?
The CFPB has recorded complaints against 3rd Generation, Inc. from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~66)
Also handles Vehicle loan or lease
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.