CFPB Consumer Complaint Profile
3rd Generation, Inc.
Behind the 66 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 66
- Total complaints
- Mid-range
- 3
- Last 12 months
- 56.1%
- Timely response
- Bottom decile
- 9
- States affected
The verdict
3rd Generation, Inc. ranks #1596 of 3,843 financial companies by CFPB complaint volume, with 66 complaints on record. It posts a 56.1% on-time response rate, the 4th percentile among companies with 100+ complaints.
- #1596
- of 3,843 companies by volume
- 56.1%
- on time (4th pctile)
- Vehicle loan or lease
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
3rd Generation, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
56.1% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 9 |
| 2016 | 7 |
| 2017 | 8 |
| 2018 | 7 |
| 2019 | 8 |
| 2020 | 8 |
| 2021 | 12 |
| 2022 | 1 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for 3rd Generation, Inc.
The CFPB Consumer Complaint Database has logged 66 complaints against 3rd Generation, Inc. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Managing the loan or lease" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, 3rd Generation, Inc. posts a 56.1% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does 3rd Generation, Inc. have?
The CFPB has logged 66 complaints against 3rd Generation, Inc. to date, of which 3 came in over the last 12 months.
Does 3rd Generation, Inc. respond to complaints on time?
3rd Generation, Inc.'s CFPB timely-response rate is 56.1%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for 3rd Generation, Inc.?
The most complained-about product for 3rd Generation, Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with 3rd Generation, Inc.?
The most common issue reported by consumers about 3rd Generation, Inc. is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against 3rd Generation, Inc.?
You can file a complaint against 3rd Generation, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about 3rd Generation, Inc.?
The CFPB has recorded complaints against 3rd Generation, Inc. from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for 3rd Generation, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.