CFPB Consumer Complaint Profile

Absolute Home Mortgage Corporation

14 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

14
Total complaints
1
Last 12 months
78.6%
Timely response
7
States affected

The verdict

Absolute Home Mortgage Corporation ranks #3318 of 3,848 financial companies by CFPB complaint volume, with 14 complaints on record. Its on-time response rate is 78.6%, trailing the 93% median among companies with 100+ complaints.

#3318
of 3,848 companies by volume
78.6%
answered on time
Credit reporting, cr…
most-complained product
7
states with complaints
Absolute Home Mortgage Corporation timely response rate 78.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Mortgage - FHA mortgage 4
Mortgage - Other mortgage 1
Mortgage - VA mortgage 1
Credit reporting or other personal consumer reports - Credit reporting 1
Mortgage - Other type of mortgage 1
Mortgage - Conventional home mortgage 1
Mortgage - Reverse mortgage 1

Top Issues

1.Closing on a mortgage 4
2.Incorrect information on your report 3
3.Improper use of your report 2
4.Applying for a mortgage or refinancing an existing mortgage 2
5.Application, originator, mortgage broker 1
6.Credit decision / Underwriting 1
7.Trouble during payment process 1

Complaints by Year

Year Complaints
2015 1
2016 1
2019 1
2020 2
2021 2
2022 4
2023 2
2025 1

Complaints by State (Top 15)

Pennsylvania 4
New Jersey 4
Delaware 2
Florida 1
Washington 1
California 1
Virginia 1

Company Responses

Closed with explanation 11
Closed with monetary relief 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Absolute Home Mortgage Corporation

Absolute Home Mortgage Corporation carries 14 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Credit reporting, credit repair services, or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Absolute Home Mortgage Corporation's timely response rate stands at 78.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 21.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Absolute Home Mortgage Corporation have?

Absolute Home Mortgage Corporation has 14 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Absolute Home Mortgage Corporation respond to complaints on time?

78.6% of the CFPB complaints against Absolute Home Mortgage Corporation get a response within the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Absolute Home Mortgage Corporation?

The most complained-about product for Absolute Home Mortgage Corporation is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Absolute Home Mortgage Corporation?

"Closing on a mortgage" is the single most frequently cited issue in complaints against Absolute Home Mortgage Corporation - see all issues and counts above.

How do I file a complaint against Absolute Home Mortgage Corporation?

You can file a complaint against Absolute Home Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Absolute Home Mortgage Corporation?

The CFPB has recorded complaints against Absolute Home Mortgage Corporation from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026