CFPB Consumer Complaint Profile

Advantage One Credit, LLC

What 26 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

26
Total complaints
3
Last 12 months
0%
Timely response
13
States affected

The verdict

26 CFPB complaints put Advantage One Credit, LLC at #2541 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 0%, trailing the 93% median among companies with 100+ complaints.

#2541
of 3,848 companies by volume
0%
answered on time
Payday loan, title l…
most-complained product
13
states with complaints
Advantage One Credit, LLC timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan, title loan, or personal loan - Title loan 10
Consumer Loan - Title loan 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting or other personal consumer reports - Credit reporting 2
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 1
Checking or savings account - Checking account 1
Debt collection - Other debt 1
Credit card or prepaid card - General-purpose credit card or charge card 1
Debt collection - Credit card debt 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1

Top Issues

1.Charged fees or interest you didn't expect 5
2.Can't contact lender or servicer 4
3.Incorrect information on your report 3
4.Can't contact lender 3
5.Problem with the payoff process at the end of the loan 2
6.Charged fees or interest I didn't expect 2
7.Struggling to pay your loan 1
8.Problem with a lender or other company charging your account 1
9.False statements or representation 1
10.Getting a credit card 1

Complaints by Year

Year Complaints
2016 3
2017 15
2018 1
2020 1
2022 1
2025 5

Complaints by State (Top 15)

Florida 6
Michigan 4
Pennsylvania 3
California 3
Washington 2
Georgia 1
Texas 1
Kentucky 1
Massachusetts 1
New York 1
Oregon 1
Oklahoma 1
Ohio 1

Company Responses

Untimely response 26

What the CFPB Complaint Record Shows for Advantage One Credit, LLC

The CFPB Consumer Complaint Database has logged 26 complaints against Advantage One Credit, LLC overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

0% of CFPB-forwarded complaints against Advantage One Credit, LLC get a reply inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Advantage One Credit, LLC have?

The CFPB has logged 26 complaints against Advantage One Credit, LLC to date, of which 3 came in over the last 12 months.

Does Advantage One Credit, LLC respond to complaints on time?

Advantage One Credit, LLC's CFPB timely-response rate is 0%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Advantage One Credit, LLC?

Among all products tied to Advantage One Credit, LLC, "Payday loan, title loan, or personal loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Advantage One Credit, LLC?

The most common issue reported by consumers about Advantage One Credit, LLC is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.

How do I file a complaint against Advantage One Credit, LLC?

You can file a complaint against Advantage One Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Advantage One Credit, LLC?

Consumers in 13 states and territories have filed complaints about Advantage One Credit, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026