CFPB Consumer Complaint Profile

Advantage One Credit, LLC

What 26 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

26
Total complaints
Mid-range
3
Last 12 months
0%
Timely response
Bottom decile
13
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

26 CFPB complaints put Advantage One Credit, LLC at #2538 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 0%, the 0th percentile among companies with 100+ complaints.

#2538
of 3,843 companies by volume
0%
on time (0th pctile)
Payday loan, title l…
most-complained product
13
states with complaints
F
PlainCredit Trust Score
30/100
Advantage One Credit, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Advantage One Credit, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Advantage One Credit, LLC timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan, title loan, or personal loan - Title loan 10
Consumer Loan - Title loan 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting or other personal consumer reports - Credit reporting 2
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 1
Checking or savings account - Checking account 1
Debt collection - Other debt 1
Credit card or prepaid card - General-purpose credit card or charge card 1
Debt collection - Credit card debt 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1

Top Issues

1.Charged fees or interest you didn't expect 5
2.Can't contact lender or servicer 4
3.Incorrect information on your report 3
4.Can't contact lender 3
5.Problem with the payoff process at the end of the loan 2
6.Charged fees or interest I didn't expect 2
7.Struggling to pay your loan 1
8.Problem with a lender or other company charging your account 1
9.False statements or representation 1
10.Getting a credit card 1

Complaints by Year

Year Complaints
2016 3
2017 15
2018 1
2020 1
2022 1
2025 5

Complaints by State (Top 15)

Florida 6
Michigan 4
Pennsylvania 3
California 3
Washington 2
Georgia 1
Texas 1
Kentucky 1
Massachusetts 1
New York 1
Oregon 1
Oklahoma 1
Ohio 1

Company Responses

Untimely response 26

What the CFPB Complaint Record Shows for Advantage One Credit, LLC

The CFPB Consumer Complaint Database has logged 26 complaints against Advantage One Credit, LLC overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Advantage One Credit, LLC draw a 0% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Advantage One Credit, LLC have?

The CFPB has logged 26 complaints against Advantage One Credit, LLC to date, of which 3 came in over the last 12 months.

Does Advantage One Credit, LLC respond to complaints on time?

Advantage One Credit, LLC's CFPB timely-response rate is 0%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Advantage One Credit, LLC?

Among all products tied to Advantage One Credit, LLC, "Payday loan, title loan, or personal loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Advantage One Credit, LLC?

The most common issue reported by consumers about Advantage One Credit, LLC is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.

How do I file a complaint against Advantage One Credit, LLC?

You can file a complaint against Advantage One Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Advantage One Credit, LLC?

Consumers in 13 states and territories have filed complaints about Advantage One Credit, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Advantage One Credit, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Payday loan, title loan, or personal loan

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026