CFPB Consumer Complaint Profile
Aqua Finance, Inc.
Consumers have filed 815 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 815
- Total complaints
- 265
- Last 12 months
- 82.7%
- Timely response
- 48
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Aqua Finance, Inc. has accumulated 815 complaints, placing it #373 by volume. It answers 82.7% of complaints on time - below the 93% median for companies with 100+ complaints.
- #373
- of 3,848 companies by volume
- 82.7%
- answered on time
- Credit reporting or …
- most-complained product
- 48
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 21 |
| 2016 | 12 |
| 2017 | 23 |
| 2018 | 16 |
| 2019 | 38 |
| 2020 | 37 |
| 2021 | 71 |
| 2022 | 73 |
| 2023 | 74 |
| 2024 | 133 |
| 2025 | 264 |
| 2026 | 50 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Aqua Finance, Inc.
815 complaints against Aqua Finance, Inc. appear in the CFPB record, including 265 from the trailing year. The 48 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Aqua Finance, Inc. answers 82.7% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 20.9% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 6.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Aqua Finance, Inc. have?
815 complaints have been filed against Aqua Finance, Inc. with the CFPB overall - 265 of them in the past year.
Does Aqua Finance, Inc. respond to complaints on time?
Aqua Finance, Inc. has a 82.7% timely response rate to CFPB complaints.
What product generates the most complaints for Aqua Finance, Inc.?
The most complained-about product for Aqua Finance, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Aqua Finance, Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Aqua Finance, Inc. - see all issues and counts above.
How do I file a complaint against Aqua Finance, Inc.?
You can file a complaint against Aqua Finance, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Aqua Finance, Inc.?
Consumers in 48 states and territories have filed complaints about Aqua Finance, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~815)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.