CFPB Consumer Complaint Profile

Servis One, Inc., Titusville, PA Branch

Behind the 1,255 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

1,255
Total complaints
Among the highest
0
Last 12 months
97.3%
Timely response
Below median
46
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Servis One, Inc., Titusville, PA Branch sits at #289, with 1,255 complaints logged. Its on-time response rate is 97.3%, the 42nd percentile among companies with 100+ complaints.

#289
of 3,843 companies by volume
97.3%
on time (42nd pctile)
Mortgage
most-complained product
46
states with complaints
D
PlainCredit Trust Score
47/100
Servis One, Inc., Titusville, PA Branch · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 20.8%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.6%
Share of complaints closed with monetary or non-monetary relief

Servis One, Inc., Titusville, PA Branch vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.3% Around the middle higher than 42% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2018 to 2019 complete years

  • Annual CFPB complaint volume moved from 135 in 2018 to 110 in 2019 (2018 → 2019).

See the full year-over-year release diff

Servis One, Inc., Titusville, PA Branch timely response rate 97.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional fixed mortgage 334
Mortgage - Other mortgage 256
Mortgage - Conventional home mortgage 203
Mortgage - Conventional adjustable mortgage (ARM) 173
Mortgage - FHA mortgage 104
Mortgage - Other type of mortgage 59
Debt collection - Mortgage 29
Mortgage - Home equity loan or line of credit 23
Mortgage - Home equity loan or line of credit (HELOC) 18
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 18

Top Issues

1.Loan modification,collection,foreclosure 476
2.Loan servicing, payments, escrow account 332
3.Trouble during payment process 171
4.Struggling to pay mortgage 118
5.Other 31
6.Incorrect information on your report 23
7.Application, originator, mortgage broker 17
8.Disclosure verification of debt 15
9.Cont'd attempts collect debt not owed 13
10.Settlement process and costs 13

Complaints by Year

Year Complaints
2012 37
2013 55
2014 206
2015 281
2016 277
2017 154
2018 135
2019 110

Complaints by State (Top 15)

California 306
Florida 172
New Jersey 92
New York 71
Georgia 59
Texas 56
Pennsylvania 47
Virginia 41
Illinois 39
Maryland 37
Washington 29
Massachusetts 25
North Carolina 23
Ohio 22
Colorado 20

Company Responses

Closed with explanation 1,233
Closed 14
Closed without relief 6
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Servis One, Inc., Titusville, PA Branch

Servis One, Inc., Titusville, PA Branch carries 1,255 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 46 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Loan modification,collection,foreclosure," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Servis One, Inc., Titusville, PA Branch posts a 97.3% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 20.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.6% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Servis One, Inc., Titusville, PA Branch have?

Servis One, Inc., Titusville, PA Branch has 1,255 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Servis One, Inc., Titusville, PA Branch respond to complaints on time?

Servis One, Inc., Titusville, PA Branch's CFPB timely-response rate is 97.3%. That is a strong response record by CFPB standards.

What product generates the most complaints for Servis One, Inc., Titusville, PA Branch?

The most complained-about product for Servis One, Inc., Titusville, PA Branch is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Servis One, Inc., Titusville, PA Branch?

"Loan modification,collection,foreclosure" is the single most frequently cited issue in complaints against Servis One, Inc., Titusville, PA Branch - see all issues and counts above.

How do I file a complaint against Servis One, Inc., Titusville, PA Branch?

You can file a complaint against Servis One, Inc., Titusville, PA Branch directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Servis One, Inc., Titusville, PA Branch?

Consumers in 46 states and territories have filed complaints about Servis One, Inc., Titusville, PA Branch with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Servis One, Inc., Titusville, PA Branch: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (20.8% here).

Source: CFPB Consumer Complaint Database Data through March 2026