CFPB Consumer Complaint Profile

Associated Banc-Corp

Behind the 840 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

840
Total complaints
122
Last 12 months
100%
Timely response
27
States affected

The verdict

840 CFPB complaints put Associated Banc-Corp at #366 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#366
of 3,848 companies by volume
100%
answered on time
Checking or savings …
most-complained product
27
states with complaints
Associated Banc-Corp timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Checking or savings account - Checking account 296
Bank account or service - Checking account 96
Mortgage - Conventional home mortgage 89
Mortgage - Other mortgage 38
Vehicle loan or lease - Loan 28
Checking or savings account - Other banking product or service 25
Bank account or service - Other bank product/service 23
Credit reporting or other personal consumer reports - Credit reporting 23
Mortgage - Conventional fixed mortgage 20
Mortgage - Home equity loan or line of credit (HELOC) 19

Top Issues

1.Managing an account 210
2.Trouble during payment process 83
3.Account opening, closing, or management 61
4.Opening an account 39
5.Loan servicing, payments, escrow account 38
6.Problem with a lender or other company charging your account 35
7.Closing an account 33
8.Deposits and withdrawals 30
9.Incorrect information on your report 29
10.Loan modification,collection,foreclosure 28

Complaints by Year

Year Complaints
2012 40
2013 41
2014 46
2015 42
2016 56
2017 48
2018 47
2019 50
2020 42
2021 46
2022 46
2023 88
2024 103
2025 109
2026 36

Complaints by State (Top 15)

Wisconsin 440
Illinois 184
Minnesota 84
Ohio 18
Michigan 13
Florida 10
New York 10
Texas 9
Missouri 8
Indiana 7
New Jersey 6
Pennsylvania 4
Maryland 4
Kansas 4
Vermont 3

Company Responses

Closed with explanation 706
Closed with monetary relief 101
Closed with non-monetary relief 25
Closed with relief 8

What the CFPB Complaint Record Shows for Associated Banc-Corp

Associated Banc-Corp carries 840 complaints in the CFPB's database, 122 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Managing an account," a reasonable starting point for understanding recurring friction.

Associated Banc-Corp's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 21.3% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 16% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Associated Banc-Corp have?

Associated Banc-Corp has 840 total consumer complaints filed with the CFPB, with 122 filed in the last 12 months.

Does Associated Banc-Corp respond to complaints on time?

Associated Banc-Corp has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Associated Banc-Corp?

"Checking or savings account" draws more CFPB complaints against Associated Banc-Corp than any other product - see the full breakdown above.

What is the most common complaint issue with Associated Banc-Corp?

The most common issue reported by consumers about Associated Banc-Corp is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against Associated Banc-Corp?

You can file a complaint against Associated Banc-Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Associated Banc-Corp?

The CFPB has recorded complaints against Associated Banc-Corp from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026