CFPB Consumer Complaint Profile

Associated Banc-Corp

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

840
Total complaints
Among the highest
122
Last 12 months
100%
Timely response
Top decile
27
States affected

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The verdict

By CFPB complaint volume, Associated Banc-Corp is #366 out of 3,843 financial companies. Its on-time response record is at the 86th percentile among companies with 100+ complaints.

Checking or savings …
most-complained product
WI
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
72/100
Associated Banc-Corp · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 21.3%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 16.0%
Share of complaints closed with monetary or non-monetary relief

Associated Banc-Corp vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Checking or savings account - Checking account 296
Bank account or service - Checking account 96
Mortgage - Conventional home mortgage 89
Mortgage - Other mortgage 38
Vehicle loan or lease - Loan 28
Checking or savings account - Other banking product or service 25
Bank account or service - Other bank product/service 23
Credit reporting or other personal consumer reports - Credit reporting 23
Mortgage - Conventional fixed mortgage 20
Mortgage - Home equity loan or line of credit (HELOC) 19

Top Issues

1.Managing an account 210
2.Trouble during payment process 83
3.Account opening, closing, or management 61
4.Opening an account 39
5.Loan servicing, payments, escrow account 38
6.Problem with a lender or other company charging your account 35
7.Closing an account 33
8.Deposits and withdrawals 30
9.Incorrect information on your report 29
10.Loan modification,collection,foreclosure 28

Complaints by Year

Year Complaints
2012 40
2013 41
2014 46
2015 42
2016 56
2017 48
2018 47
2019 50
2020 42
2021 46
2022 46
2023 88
2024 103
2025 109
2026year in progress 36

Complaints by State (Top 15)

Wisconsin 440
Illinois 184
Minnesota 84
Ohio 18
Michigan 13
Florida 10
New York 10
Texas 9
Missouri 8
Indiana 7
New Jersey 6
Pennsylvania 4
Maryland 4
Kansas 4
Vermont 3

Company Responses

Closed with explanation 706
Closed with monetary relief 101
Closed with non-monetary relief 25
Closed with relief 8

What the CFPB Complaint Record Shows for Associated Banc-Corp

Associated Banc-Corp draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Managing an account," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Associated Banc-Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (21.3% here).

Also handles Checking or savings account

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Associated Banc-Corp have?

Associated Banc-Corp has 840 total consumer complaints filed with the CFPB, with 122 filed in the last 12 months.

Does Associated Banc-Corp respond to complaints on time?

Associated Banc-Corp has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Associated Banc-Corp?

"Checking or savings account" draws more CFPB complaints against Associated Banc-Corp than any other product - see the full breakdown above.

What is the most common complaint issue with Associated Banc-Corp?

The most common issue reported by consumers about Associated Banc-Corp is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against Associated Banc-Corp?

You can file a complaint against Associated Banc-Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Associated Banc-Corp?

The CFPB has recorded complaints against Associated Banc-Corp from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Associated Banc-Corp's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.