CFPB Consumer Complaint Profile
Auto Advantage Finance, LLC
Behind the 47 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 47
- Total complaints
- Mid-range
- 15
- Last 12 months
- 95.7%
- Timely response
- Below median
- 4
- States affected
The verdict
Auto Advantage Finance, LLC ranks #1895 of 3,843 financial companies by CFPB complaint volume, with 47 complaints on record. It posts a 95.7% on-time response rate, the 33rd percentile among companies with 100+ complaints.
- #1895
- of 3,843 companies by volume
- 95.7%
- on time (33rd pctile)
- Vehicle loan or lease
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Auto Advantage Finance, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.7% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 10 |
| 2024 | 6 |
| 2025 | 11 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Auto Advantage Finance, LLC
The CFPB Consumer Complaint Database has logged 47 complaints against Auto Advantage Finance, LLC overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Auto Advantage Finance, LLC draw a 95.7% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Auto Advantage Finance, LLC have?
The CFPB has logged 47 complaints against Auto Advantage Finance, LLC to date, of which 15 came in over the last 12 months.
Does Auto Advantage Finance, LLC respond to complaints on time?
Auto Advantage Finance, LLC's CFPB timely-response rate is 95.7%. That is a strong response record by CFPB standards.
What product generates the most complaints for Auto Advantage Finance, LLC?
"Vehicle loan or lease" draws more CFPB complaints against Auto Advantage Finance, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Auto Advantage Finance, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Auto Advantage Finance, LLC; the full issue list with counts is above.
How do I file a complaint against Auto Advantage Finance, LLC?
You can file a complaint against Auto Advantage Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Auto Advantage Finance, LLC?
The CFPB has recorded complaints against Auto Advantage Finance, LLC from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Auto Advantage Finance, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.