CFPB Consumer Complaint Profile

Auto Properties II, LLC

19 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

19
Total complaints
Below average
1
Last 12 months
5.3%
Timely response
Bottom decile
5
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Auto Properties II, LLC has accumulated 19 complaints, placing it #2935 by volume. It posts a 5.3% on-time response rate, the 0th percentile among companies with 100+ complaints.

#2935
of 3,843 companies by volume
5.3%
on time (0th pctile)
Credit reporting, cr…
most-complained product
5
states with complaints
D
PlainCredit Trust Score
46/100
Auto Properties II, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 5.3%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C+ 5.3%
Share of complaints closed with monetary or non-monetary relief

Auto Properties II, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

5.3% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Auto Properties II, LLC timely response rate 5.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 7
Debt collection - Auto debt 3
Payday loan, title loan, or personal loan - Installment loan 2
Consumer Loan - Vehicle loan 2
Debt collection - Auto 1
Consumer Loan - Installment loan 1
Vehicle loan or lease - Loan 1
Payday loan, title loan, or personal loan - Personal line of credit 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1

Top Issues

1.Incorrect information on your report 5
2.Charged fees or interest you didn't expect 3
3.Problem with a credit reporting company's investigation into an existing problem 2
4.Attempts to collect debt not owed 1
5.Cont'd attempts collect debt not owed 1
6.Took or threatened to take negative or legal action 1
7.Shopping for a loan or lease 1
8.Problems when you are unable to pay 1
9.Struggling to pay your loan 1
10.Managing the loan or lease 1

Complaints by Year

Year Complaints
2015 2
2016 2
2017 1
2018 5
2019 2
2020 3
2022 2
2023 1
2026year in progress 1

Complaints by State (Top 15)

Virginia 8
Maryland 6
Pennsylvania 3
Tennessee 1
Georgia 1

Company Responses

Untimely response 18
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Auto Properties II, LLC

The CFPB Consumer Complaint Database has logged 19 complaints against Auto Properties II, LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Auto Properties II, LLC posts a 5.3% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 5.3% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Auto Properties II, LLC have?

19 complaints have been filed against Auto Properties II, LLC with the CFPB overall - 1 of them in the past year.

Does Auto Properties II, LLC respond to complaints on time?

Auto Properties II, LLC has a 5.3% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Auto Properties II, LLC?

Among all products tied to Auto Properties II, LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Auto Properties II, LLC?

Consumers most often cite "Incorrect information on your report" when complaining about Auto Properties II, LLC; the full issue list with counts is above.

How do I file a complaint against Auto Properties II, LLC?

You can file a complaint against Auto Properties II, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Auto Properties II, LLC?

Consumers in 5 states and territories have filed complaints about Auto Properties II, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Auto Properties II, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026