CFPB Consumer Complaint Profile
Bankers Healthcare Group LLC
What 210 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 210
- Total complaints
- Above average
- 56
- Last 12 months
- 99.5%
- Timely response
- Above median
- 33
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Bankers Healthcare Group LLC sits at #895, with 210 complaints logged. On-time replies land at 99.5%, the 72nd percentile for the 100+ complaint peer group.
- #895
- of 3,843 companies by volume
- 99.5%
- on time (72nd pctile)
- Payday loan, title l…
- most-complained product
- 33
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Bankers Healthcare Group LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 4 |
| 2019 | 6 |
| 2020 | 7 |
| 2021 | 12 |
| 2022 | 15 |
| 2023 | 28 |
| 2024 | 61 |
| 2025 | 56 |
| 2026year in progress | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Bankers Healthcare Group LLC
Bankers Healthcare Group LLC carries 210 complaints in the CFPB's database, 56 of them filed within the past 12 months. Consumers spanning 33 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Bankers Healthcare Group LLC draw a 99.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Bankers Healthcare Group LLC have?
The CFPB has logged 210 complaints against Bankers Healthcare Group LLC to date, of which 56 came in over the last 12 months.
Does Bankers Healthcare Group LLC respond to complaints on time?
Bankers Healthcare Group LLC has a 99.5% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Bankers Healthcare Group LLC?
The most complained-about product for Bankers Healthcare Group LLC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Bankers Healthcare Group LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Bankers Healthcare Group LLC - see all issues and counts above.
How do I file a complaint against Bankers Healthcare Group LLC?
You can file a complaint against Bankers Healthcare Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Bankers Healthcare Group LLC?
Bankers Healthcare Group LLC has drawn CFPB complaints from 33 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Bankers Healthcare Group LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.