CFPB Consumer Complaint Profile
C/C Financial
Consumers have filed 250 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 250
- Total complaints
- Above average
- 41
- Last 12 months
- 96.8%
- Timely response
- Below median
- 31
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, C/C Financial has accumulated 250 complaints, placing it #787 by volume. On-time replies land at 96.8%, the 38th percentile for the 100+ complaint peer group.
- #787
- of 3,843 companies by volume
- 96.8%
- on time (38th pctile)
- Credit reporting, cr…
- most-complained product
- 31
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
C/C Financial vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.8% Around the middle higher than 38% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 25 in 2024 to 43 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 14 |
| 2020 | 26 |
| 2021 | 63 |
| 2022 | 46 |
| 2023 | 22 |
| 2024 | 25 |
| 2025 | 43 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for C/C Financial
C/C Financial carries 250 complaints in the CFPB's database, 41 of them filed within the past 12 months. Consumers spanning 31 states and territories have weighed in, giving this a multi-regional footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against C/C Financial draw a 96.8% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does C/C Financial have?
The CFPB has logged 250 complaints against C/C Financial to date, of which 41 came in over the last 12 months.
Does C/C Financial respond to complaints on time?
CFPB complaints against C/C Financial draw a 96.8% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for C/C Financial?
The most complained-about product for C/C Financial is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with C/C Financial?
Consumers most often cite "Incorrect information on your report" when complaining about C/C Financial; the full issue list with counts is above.
How do I file a complaint against C/C Financial?
You can file a complaint against C/C Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about C/C Financial?
The CFPB has recorded complaints against C/C Financial from 31 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for C/C Financial: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.