CFPB Consumer Complaint Profile
Campus Student Funding, LLC
53 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 53
- Total complaints
- Mid-range
- 2
- Last 12 months
- 37.7%
- Timely response
- Bottom decile
- 19
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Campus Student Funding, LLC has accumulated 53 complaints, placing it #1775 by volume. On-time replies land at 37.7%, the 2nd percentile for the 100+ complaint peer group.
- #1775
- of 3,843 companies by volume
- 37.7%
- on time (2nd pctile)
- Student loan
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Campus Student Funding, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
37.7% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 15 |
| 2016 | 15 |
| 2017 | 11 |
| 2018 | 4 |
| 2019 | 1 |
| 2021 | 1 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Campus Student Funding, LLC
53 complaints against Campus Student Funding, LLC appear in the CFPB record, including 2 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with my lender or servicer," a reasonable starting point for understanding recurring friction.
Campus Student Funding, LLC's timely response rate stands at 37.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 21.4% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 26.4%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Campus Student Funding, LLC have?
Campus Student Funding, LLC has 53 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Campus Student Funding, LLC respond to complaints on time?
Campus Student Funding, LLC has a 37.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Campus Student Funding, LLC?
Among all products tied to Campus Student Funding, LLC, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Campus Student Funding, LLC?
Consumers most often cite "Dealing with my lender or servicer" when complaining about Campus Student Funding, LLC; the full issue list with counts is above.
How do I file a complaint against Campus Student Funding, LLC?
You can file a complaint against Campus Student Funding, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Campus Student Funding, LLC?
Consumers in 19 states and territories have filed complaints about Campus Student Funding, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Campus Student Funding, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.4% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.