CFPB Consumer Complaint Profile
Coastal Finance Company, Inc.
Behind the 17 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 3
- Last 12 months
- 88.2%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Coastal Finance Company, Inc. has accumulated 17 complaints, placing it #3073 by volume. Its on-time response rate is 88.2%, the 15th percentile among companies with 100+ complaints.
- #3073
- of 3,843 companies by volume
- 88.2%
- on time (15th pctile)
- Credit reporting, cr…
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Coastal Finance Company, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.2% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Coastal Finance Company, Inc.
The CFPB Consumer Complaint Database has logged 17 complaints against Coastal Finance Company, Inc. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Coastal Finance Company, Inc.'s timely response rate stands at 88.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Coastal Finance Company, Inc. have?
Coastal Finance Company, Inc. has 17 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Coastal Finance Company, Inc. respond to complaints on time?
Coastal Finance Company, Inc.'s CFPB timely-response rate is 88.2%.
What product generates the most complaints for Coastal Finance Company, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Coastal Finance Company, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Coastal Finance Company, Inc.?
The most common issue reported by consumers about Coastal Finance Company, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Coastal Finance Company, Inc.?
You can file a complaint against Coastal Finance Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Coastal Finance Company, Inc.?
Coastal Finance Company, Inc. has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Coastal Finance Company, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.