CFPB Consumer Complaint Profile
College Foundation, Inc.
Consumers have filed 128 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 128
- Total complaints
- Mid-range
- 17
- Last 12 months
- 100%
- Timely response
- Top decile
- 19
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, College Foundation, Inc. has accumulated 128 complaints, placing it #1191 by volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #1191
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Student loan
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
College Foundation, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 2 |
| 2017 | 20 |
| 2018 | 15 |
| 2019 | 14 |
| 2020 | 10 |
| 2021 | 17 |
| 2022 | 10 |
| 2023 | 13 |
| 2024 | 9 |
| 2025 | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for College Foundation, Inc.
The CFPB Consumer Complaint Database has logged 128 complaints against College Foundation, Inc. overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, College Foundation, Inc. posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 10% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 2.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does College Foundation, Inc. have?
128 complaints have been filed against College Foundation, Inc. with the CFPB overall - 17 of them in the past year.
Does College Foundation, Inc. respond to complaints on time?
CFPB complaints against College Foundation, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for College Foundation, Inc.?
The most complained-about product for College Foundation, Inc. is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with College Foundation, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about College Foundation, Inc.; the full issue list with counts is above.
How do I file a complaint against College Foundation, Inc.?
You can file a complaint against College Foundation, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about College Foundation, Inc.?
Consumers in 19 states and territories have filed complaints about College Foundation, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for College Foundation, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.