CFPB Consumer Complaint Profile
CrediautoUSA Financial Company LLC
17 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 7
- Last 12 months
- 5.9%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
CrediautoUSA Financial Company LLC ranks #3073 of 3,843 financial companies by CFPB complaint volume, with 17 complaints on record. On-time replies land at 5.9%, the 1st percentile for the 100+ complaint peer group.
- #3073
- of 3,843 companies by volume
- 5.9%
- on time (1st pctile)
- Credit reporting, cr…
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CrediautoUSA Financial Company LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
5.9% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 6 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CrediautoUSA Financial Company LLC
17 complaints against CrediautoUSA Financial Company LLC appear in the CFPB record, including 7 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, CrediautoUSA Financial Company LLC posts a 5.9% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does CrediautoUSA Financial Company LLC have?
17 complaints have been filed against CrediautoUSA Financial Company LLC with the CFPB overall - 7 of them in the past year.
Does CrediautoUSA Financial Company LLC respond to complaints on time?
CFPB complaints against CrediautoUSA Financial Company LLC draw a 5.9% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for CrediautoUSA Financial Company LLC?
Among all products tied to CrediautoUSA Financial Company LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with CrediautoUSA Financial Company LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against CrediautoUSA Financial Company LLC - see all issues and counts above.
How do I file a complaint against CrediautoUSA Financial Company LLC?
You can file a complaint against CrediautoUSA Financial Company LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CrediautoUSA Financial Company LLC?
Consumers in 11 states and territories have filed complaints about CrediautoUSA Financial Company LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for CrediautoUSA Financial Company LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.